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Bereavement - Help and advice
Losing someone close to you is a particularly difficult and often confusing time.
It can be hard to know where to start. We understand that you're likely to need advice and support.
Our 'Help and Understanding' booklet has been developed to provide advice on dealing with the estate of a friend or family member. It also provides guidance about what to do with accounts held with Halifax or Bank of Scotland.
Help and Understanding Booklet (PDF opens in a new window)
Copies of this booklet are also available in any of our Halifax or Bank of Scotland branches. Please ask at the helpdesk or at the counter for a copy.
For more help and advice we have a dedicated Bereaved Service Centre. They can be contacted on 08456 03 32 16. Lines open 8am to 8pm Monday to Friday, and 9am to 1pm on Saturday.
To view this PDF you'll need Adobe Acrobat. If you don't have this you can download it from the Adobe website .
Calls from BT landlines to 0845 numbers will cost no more than 2p a minute plus a 7p connection fee. The price of calls through other phone companies and from mobile phones will be different. The call price we have quoted was correct in September 2008.
