Power of Attorney - Registering a representative to act on your behalf

Power of attorney is a legal authority through which one person (the donor), gives another person (the attorney or representative) authority to act on their behalf.

Obtaining a power of attorney may be suitable should you a need a friend or relative to administer accounts on your behalf.  Examples of when power of attorney could be used include working away long term, a long stay in hospital or loss of mental capacity.

Our Power of Attorney booklet (PDF opens in new window) outlines key information about the different types of power of attorney, under which circumstances the different types may be more appropriate, and what documentation you'll need to provide.

As an appointed representative, you may be able to manage your appointed accounts online (excludes Court of Protection registered customers or those acting on their behalf).  To select this as an option, place a tick in the relevant box when you complete the registration form. 

To register a power of attorney with us:

By post
Print off and complete* our 'Application to register a representative' PDF form then post to (stamp required):

Power of Attorney
PO Box 692
Leeds
LS1 9EJ

Please enclose a self-addressed envelope for the return of your supporting documents.  We'll return these by recorded delivery service.

Online
Complete* our online 'Application to register a representative' form.

Please post your supporting documents to the address shown above, enclosing a self-addressed envelope for their return.

By phone
Call the power of attorney helpline on 08456 02 19 97.  Lines open 8am to 8pm, seven days a week.

In branch
You can book an appointment with a power of attorney specialist at any branch.  To book an appointment call our helpline on 08456 02 19 97.  Lines open 8am to 8pm, seven days a week.

*Please complete all relevant sections of the form fully and enclose the correct supporting documentation, otherwise we won't be able to carry out your request.