Security Updates

At Halifax, we believe it's important to keep up to date with the latest security updates.

Use the link below to find out more about latest security news.

Find out about the current warnings now

We'll keep this page up to date with anything that we feel you ought to know about to keep you safe online, so you should check back here on a regular basis to keep yourself informed.

This link is provided as part of our commitment to providing you with information on how to stay safe online. However, we cannot accept responsibility or liability for the content or availability of external sites.  We cannot guarantee that any software downloaded from these sites will work, or be free from viruses or malicious code.

Make sure you keep your contact numbers up to date
We're going to be introducing some additional security measures to help keep you secure online.  These improvements will mean it's important that we have your up-to-date contact telephone numbers.

Over the next few weeks, we shall be giving you the opportunity to update your details when you sign in to online banking.  See online help for more information.

In the event that we detect unusual activity on your account, an alert message may be displayed on screen.  The alert message will include a short confirmation code.  We will then contact you by telephone, on one of your pre-registered numbers, and ask you to enter the code into the phone before you can proceed.

These alert messages should only happen very rarely when you use online banking - however you will still benefit from improved fraud protection. Take a look at our online demo to see how this will work.

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Online fraud guarantee

All our customers are automatically covered by our online fraud guarantee.