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What you can do about spam
To cut down on the amount of spam you receive, you can ask your ISP (Internet Service Provider) about spam-filtering software. This will allow you to flag emails as spam, so that you do not receive as many in future. But some spam will always get through, so you'll still need to delete it.
If you are unsure about whether an email is genuine, assume it isn't and delete it. If you receive an attachment you weren't expecting, or from someone you don't know, don't attempt to open it. If the email looks like it's from Halifax, report it to us (see phishing).
To get more information about online security issues, try the following links:
- Bank Safe Online An advice website set up by APACS, the UK payments association, to keep banking customers up to date on online security issues.
- IT Safe A government site launched to provide individuals and small businesses with advice on protecting computers and other devices against internet fraud.
