Receiving statements.

Overview

You can view most of your statements online and choose not to receive paper copies by post. No more hunting around for old paper statements - by viewing them securely online, you’ll always know where they are.

  • Access up to 10 years of statements online 24/7
  • Search your online statements by date, amount or payment type
  • Get up-to-date balances and see your latest transactions.

If you do need a paper version, simply print one out, or you can still order a one off paper copy.

There are some accounts where you cannot opt out of receiving paper statements. When you log into Online Banking you can select eligible accounts to go paperless.

View step by step guide

For more information read our paper-free terms and conditions.


You can now receive some correspondence for your current and savings accounts to an online Inbox. You’ll still receive a paper copy unless you opt into paper-free, and the online version will look exactly the same as the correspondence you receive in the post.

If you choose to go paper-free we’ll stop sending certain letters by post and send you an email when you receive a new item in your Inbox. You can switch back to paper correspondence for some or all of your eligible accounts at any time.

Guide

If you want to start or stop your paper statements it couldn't be easier through Online Banking.
Sign in and select Start / stop paper statements in Your account tools.

Start / stop paper statements in Your account tools

Tick the accounts that you want to stop paper statements for. And un-tick any accounts that you
still want paper statements for. Select the Update settings button once you’re done.

Select the Update settings button