Mobile Alerting Service
Keep track of your finances with our Mobile Alerting Service. Available to all bank account customers.
Features:
- Limit alerts. We’ll send you a text when you’re getting near to or over your account limit so you can avoid any unplanned overdraft fees.
- High and low balance alerts. You can set your own limits. High balance alerts will let you know when to move excess money into a savings account. Low balance alerts will help make sure you always have enough money in your account for the things you want to do.
- Weekly balance alerts. Receive a weekly text with your balance and the last six transactions of the week, on a week day and time you choose.
- Overseas transaction alerts. We’ll send you a text when your debit card is used abroad to get cash or to make a purchase (including payments on websites, by phone or mail order from companies overseas). We’ll tell you which country the transaction was made in and whether it was a withdrawal from a cash machine or a purchase (at a shop or restaurant for example). Then, if you believe someone else made the transaction without your knowledge, you can call us.
- Under 16? If you are aged between 11-15 with an Expresscash account you can apply for our weekly balance alerts and overseas transaction alerts. Just visit your local branch with a parent/guardian to register..
Registering for our mobile text alerting service
Log into online banking and register for mobile text alerts by selecting ‘Mobile banking’.
Alternatively, call now on 08457 20 30 40 (lines open Monday to Friday 8am-8pm, Saturday 8am-6pm and Sunday 9am-5pm) or visit your local branch.
We won't charge you for this service but if you receive texts while abroad, your network service provider may charge you. To use the service you must be registered for Telephone Banking.
