Introducing our dedicated helpline for all your amount owing requests
We are very aware of your needs as a conveyancer to receive this information "in the moment" which is why we have introduced a dedicated helpline service. This should help to streamline administration for yourselves.
Please contact us direct on 08458 500306 - Option 1 between 8:30 and 17:30 Monday to Friday & we aim to provide an up to date Amount Owing response to you verbally, by email or fax at the time of your call.
Whilst you may still request this information via the internet, it will take us longer to respond to your request so we ask that you please contact our dedicated helpline on 08458 500306 - Option 1 for all your Amount Owing requests.
Please have your Panel Number and Customer's Mortgage Account Number ready when you call.
Please ensure that payment is made electronically. With effect from 1st August 2008 we will no longer accept cheques from conveyancers in respect of full mortgage repayments.
If you are quoting a Customers Mortgage Account number beginning with A/ please only call on the dedicated helpline service telephone number quoted above to request a Redemption Statement or the Title Deeds. Please use your original 1/ panel number.
If you are quoting a Customers 14 digit Mortgage Account number beginning with either 10, 93 or 95, please either call on the dedicated helpline service telephone number quoted above or use the links below to request a Redemption Statement or the Title Deeds. When quoting a 14 digit Mortgage Account number, please quote your Lloyds Banking Group Residential Conveyancing Panel number. This is the panel number you have previously used for redemption statement requests made to other lenders within the Lloyds Banking Group, such as Lloyds TSB Bank plc.
The section below provides conveyancers and solicitors with information to assist with processing mortgage related matters for Halifax customers.
Should you decide to continue with your request for a Redemption statement via the above links rather than using the Helpline service, we will aim to process your Redemption Statement request in 7 working days.
† Please be aware that clicking this link we will open a new window to display the service you have requested. Remember to turn off your pop-up blocker so the new window can launch successfully.