Rates, Charges & Balance Transfers
Credit card interest rates
The current interest rates for your existing credit card are shown on your monthly statement.
Credit cards with a cashback facility, allow you to recoup a percentage of the cost of your day to day purchases as a reward. For details of your cashback, please refer to your Credit Card Conditions.
The amount of cashback you have earned can be found on your monthly statement.
Fees and charges
- Missed / late payment - £12.00
- Returned payment - £12.00
- Exceeding card spending limit - £12.00
- Stopped credit card cheques (excludes lost or stolen cheques) - £10
- Duplicate card statement - £5
- Statement date change - £5
- Foreign currency payment - £10
If you miss a monthly payment, you are in breach of your Credit Card Conditions and use of your card may be suspended. We may contact you regarding this. If you exceed your credit limit, your account will be blocked and you will need to pay the excess amount before, or along with, your next monthly payment.
Please note that missed or late payments will be recorded on your credit file and could affect your future credit rating.
You can transfer a balance online from £100 up to an amount within your credit limit (or balance transfer cap if applicable) from another card provider. If you do not currently bank online with us, you can find out more and register here.
Alternatively you can call us on 08457 28 38 48 (if your card number begins 525303 please dial 08459 444 555) Mon - Sun 24 hours, give us the transfer details (amount, account number and card issuer) and we'll take care of the rest. Once approved the transfer should normally take 1 working day to reach the lender holding your other account. We will only transfer balances within your credit limit, so please check your available credit before transferring a balance.
Balance transfers can be made from most credit and some store cards, excluding other Halifax or Bank of Scotland products. We usually charge a fee for making balance transfers. The amount of the fee will be shown in your Credit Card Conditions.
Changing your credit limit
Your current credit limit is shown on your monthly statement.
We are happy to review your credit limit based on your ability to pay the new amount, though you must have held the card for at least 6 months.
If you wish to apply to change your credit limit, please call 08457 28 38 48. (if your card number begins 525303 please dial 08459 444 555) Lines are open Mon - Sun 24 hours.
From time to time your credit limit may be increased automatically. If this happens, you will be advised in writing. However, should you not wish to benefit from the increase, or want to decrease your credit limit, simply call 08457 28 38 48 (if your card number begins 525303 please dial 08459 444 555). Lines are open Mon - Sun 24 hours.