Credit cards help and guidance

Have a look through a wealth of information to help you when you're thinking of getting a credit card. There are helpful guides on managing your credit card, and what to consider. There's also a handy glossary of credit card terms and common enquiries.

Managing your credit card

If you are an existing customer then this is the place to find information on how to manage and service your credit card.

Things to consider

As part of our commitment to helping you make an informed decision, here are some things to consider when applying for a credit card.

Important information

Here is some important information about us and the terms under which you will be applying if you decide to get a Halifax credit card.

Common enquiries

This is a list of the most common problems our customers face when taking out or using a credit card. Check to see if it can help you.

If you have a concern about how your PPI policy with us was sold, please visit our PPI complaints page for more information.

Find out more about making a complaint about PPI
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