Policy documents.

Review your policy booklets and summaries.

You can easily find your documents here, you just need to know the first three letters of your policy number (for example HDA or HIA) and the start date of your most recent policy. You’ll find the policy number and start date on previous correspondence.

Home Options

If you’ve recently bought/renewed your cover or you are looking for more information before getting a quote on Home Options, you can find your policy documents here. If you already have home insurance with us, double check that your policy number starts with HDA.

Halifax Home Options (HDA) policies taken out from 14th September 2014 onwards are underwritten by Lloyds Bank General Insurance Limited.

Halifax Home Options (HDA) policies taken out before 14th September 2014 are underwritten by a panel of insurers so please check your policy for details of your underwriter.

Policy Booklet

For policies with a start date of 7th June 2015 or which renewed on 10th July 2015 onwards or if you haven’t yet bought a policy:
Halifax Home Options Contents Insurance Policy Booklet (PDF)
Halifax Home Options Buildings Insurance Policy Booklet (PDF)

For policies with a start date between 23rd March 2015 and 6th June 2015 or which renewed between 23rd March 2015 and 9th July 2015:
Halifax Home Options Contents Insurance Policy Booklet (PDF)
Halifax Home Options Buildings Insurance Policy Booklet (PDF)

For policies which renewed on, or have a start date between 14th September 2014 and 22nd March 2015:
Halifax Home Options Contents Insurance Policy Booklet (PDF)
Halifax Home Options Buildings Insurance Policy Booklet (PDF)

For policies which renewed on, or have a start date between 23rd March 2014 and 13th September 2014:
Halifax Home Options Contents Insurance Policy Booklet (PDF)
Halifax Home Options Buildings Insurance Policy Booklet (PDF)


Policy Summary

Please note that the summaries displayed below are generic for Halifax Home Options standard cover and will not represent any individual additional cover that you may have added to your policy.

For policies with a start date of 7th June 2015 or which renewed on 10th July 2015 onwards or if you haven’t yet bought a policy:
Halifax Home Options Contents Insurance Summary (PDF)
Halifax Home Options Buildings Insurance Summary (PDF)

For policies with a start date between 23rd March 2015 and 6th June 2015 or which renewed between 23rd March 2015 and 9th July 2015:
Halifax Home Options Contents Insurance Summary (PDF)
Halifax Home Options Buildings Insurance Summary (PDF)

Home Solutions

If you’ve recently bought/renewed your cover or you are looking for more information before getting a quote on Home Solutions, you can find your policy documents here.
If you already have home insurance with us, double check that your policy number starts with HIA.

Halifax Home Solutions (HIA) is underwritten by Lloyds Bank General Insurance Limited.

Policy Booklet

For policies which renewed on, or have a start date of 23rd March 2015 onwards, or if you haven’t yet bought a policy:
Halifax Home Solutions Insurance Policy Booklet (PDF)

For policies which renewed on, or have a start date between 2nd November 2014 and 22nd March 2015:
Halifax Home Solutions Insurance Policy Booklet (PDF)

For policies which renewed on, or have a start date between 23rd March 2014 and 1st November 2014:
Halifax Home Solutions Insurance Policy Booklet (PDF)


Policy Summary

Please note that the summaries displayed below are generic for Halifax standard cover and will not represent any individual additional cover that you may have added to your policy.

For policies with a start or renewal date of 23rd March 2015 onwards or if you haven't yet bought a policy.
Halifax Home Solutions Insurance Summary (PDF)

Other Policies

If your policy doesn’t start with HIA or HDA you can find your policy documents here. Double check the first three letters of your policy number (for example MOR or COV), pick the corresponding option below and then choose the booklet based on the date is was last renewed.

Halifax home insurance policy numbers starting with MOR, COV, NHP, HHH and HLH are underwritten by St. Andrews Insurance plc.

Policy Booklet

For policies renewed on 17th October 2014 onwards:
Halifax Home Insurance (COV) Policy Booklet (PDF)

For policies renewed on 24th March 2014 to 16th October 2014:
Halifax Home Insurance (COV) Policy Booklet (PDF)

For policies renewed on 17th October 2014 onwards:
Halifax Home Insurance (MOR) Policy Booklet (PDF)

For policies renewed on 24th March 2014 to 16th October 2014:
Halifax Home Insurance (MOR) Policy Booklet (PDF)

For policies renewed on 17th October 2014 onwards:
Halifax Home Insurance (NHP) Policy Booklet (PDF)

For policies renewed on 24th March 2014 to 16th October 2014:
Halifax Home Insurance (NHP) Policy Booklet (PDF)

For policies renewed on 17th October 2014 onwards:
Halifax Home Insurance (HHH) Policy Booklet (PDF)

For policies renewed on 24th March 2014 to 16th October 2014:
Halifax Home Insurance (HHH) Policy Booklet (PDF)

For policies renewed on 17th October 2014 onwards:
Halifax Home Insurance (HLH) Policy Booklet (PDF)

For policies renewed on 24th March 2014 to 16th October 2014:
Halifax Home Insurance (HLH) Policy Booklet (PDF)


Tips and advice

Prevention is better than a cure, so we've put together some useful hints and tips to protect your home and belongings from damage

Useful guides


Existing customers

Find out how to:

  • Make a claim
  • Renew your policy
  • Change your details