Policy documents.

Choose the right policy documents.

  1. Find your policy number - it's on your policy schedule eg. HIA123456789 - you'll need to know the first three letters to find the right documents here.
  2. Check the start date of your policy - if you have a HDA or HIA policy there are different documents depending on what date your policy started or renewed.

Or, if you haven't bought one of our policies, but want more information, take a look at the newest documents below for the policy you're considering. It'll either be Home Options or Home Solutions.


Existing customers.

Get in touch if you need to make a claim, renew or talk to us.

Home Options

If you’ve recently bought/renewed your cover or you are looking for more information before getting a quote on Home Options, you can find your policy documents here. If you already have home insurance with us, double check that your policy number starts with HDA.

Halifax Home Options (HDA) policies taken out from 14th September 2014 onwards are underwritten by Lloyds Bank General Insurance Limited.

Halifax Home Options (HDA) policies taken out before 14th September 2014 are underwritten by a panel of insurers so please check your policy schedule for details of your underwriter.

Policy Booklet

For policies with a start date of 7th June 2015 or which renewed on 10th July 2015 onwards or if you haven’t yet bought a policy:
Halifax Home Options Contents Insurance Policy Booklet (PDF)
Halifax Home Options Buildings Insurance Policy Booklet (PDF)

For policies with a start date between 23rd March 2015 and 6th June 2015 or which renewed between 23rd March 2015 and 9th July 2015:
Halifax Home Options Contents Insurance Policy Booklet (PDF)
Halifax Home Options Buildings Insurance Policy Booklet (PDF)

For policies which renewed on, or have a start date of 22nd March 2015 or earlier:
Halifax Home Options Contents Insurance Policy Booklet (PDF)
Halifax Home Options Buildings Insurance Policy Booklet (PDF)


Policy Summary

Please note that the summaries displayed below are generic for Halifax Home Options standard cover and will not represent any individual additional cover that you may have added to your policy.

For policies with a start date of 7th June 2015 or which renewed on 10th July 2015 onwards or if you haven’t yet bought a policy:
Halifax Home Options Contents Insurance Summary (PDF)
Halifax Home Options Buildings Insurance Summary (PDF)


Home Emergency Cover

A quick guide to Home Emergency (PDF)
Home Emergency policy booklet (PDF)

Home Solutions

If you’ve recently bought/renewed your cover or you are looking for more information before getting a quote on Home Solutions, you can find your policy documents here.
If you already have home insurance with us, double check that your policy number starts with HIA.

Halifax Home Solutions (HIA) is underwritten by Lloyds Bank General Insurance Limited.

Policy Booklet

For policies which renewed on, or have a start date of 23rd March 2015 onwards, or if you haven’t yet bought a policy:
Halifax Home Solutions Insurance Policy Booklet (PDF)

For policies which renewed on, or have a start date of 22nd March 2015 or earlier:
Halifax Home Solutions Insurance Policy Booklet (PDF)


Policy Summary

Please note that the summaries displayed below are generic for Halifax standard cover and will not represent any individual additional cover that you may have added to your policy.

For policies with a start or renewal date of 23rd March 2015 onwards or if you haven't yet bought a policy.
Halifax Home Solutions Insurance Summary (PDF)

Other Policies

If your policy doesn’t start with HIA or HDA you can find your policy documents here. Double check the first three letters of your policy number (for example MOR or COV), pick the corresponding option below and then choose the booklet based on the date is was last renewed.

Halifax home insurance policy numbers starting with MOR, COV, NHP, HHH and HLH are underwritten by St. Andrews Insurance plc.

Policy Booklet