Contact us.

Understand the risks

Please remember the value of your investments and the income from them can fall as well as rise and you may get back less than you originally invested. If you are in any doubt about buying and selling shares or making your own investment decisions we recommend you seek advice from a suitably qualified financial adviser.

If you have any queries about your investment please call one of our specialist teams.

Managing investments purchased in branch
08456 00 01 69
(Mon-Fri 8:30am-6pm, Sat 9am-12:30pm)

Queries on investments purchased online
0845 835 5726
(Mon-Fri 8am-5pm)

Halifax Stakeholder Pension Plan and Guaranteed Investment Plan
0870 901 01 37
(Mon-Fri 8am-6pm, Sat 9am-1pm)

Halifax Share Dealing
(Halifax Self-Select Stocks & Shares ISA and Junior ISA)
08457 22 55 25
(Mon-Fri 8am-9:15pm, Sat 9am-1pm)

Child Trust Fund
0845 609 0064
(Mon-Fri 8am-6pm)

Fill in our online complaint form. It shouldn't take you too long to complete and one of our colleagues will call you back as soon as possible. Or alternatively you can call us on 08456 00 01 69 (Mon-Fri 8:30am-6pm, Sat 9am-12:30pm).

Financial advice

You can take advantage of a range of financial advice and planning solutions if you have at least £100,000 of savings and investments or a sole annual income of at least £100,000.

More about financial advice

Halifax is a division of Bank of Scotland plc. Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh, EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.