Online Help

Problems with our online service

If you are experiencing problems viewing or accessing our share dealing service online please use this guide to help you resolve any issues.

Browser support


If the 'Deal now' page is loading incorrectly and you're having trouble trading, you may need to enable JavaScript on your computer.

How we remember your username

To make it easier for you when signing in to your share dealing account online, you can opt for us to automatically remember your username.

Halifax Share Dealing Limited.  Registered in England and Wales no. 3195646.  Registered Office: Trinity Road, Halifax, West Yorkshire, HX1 2RG.  Authorised and regulated by the Financial Conduct Authority, 25 The North Colonnade, Canary Wharf, London, E14 5HS under registration number 183332.  A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.

Please remember that the value of an investment and the income from it can go down as well as up and you may get back less than you invested.

We don't provide advice so if you are in any doubt about buying and selling shares or making your own investment decisions we recommend you seek advice from a suitably qualified Financial Advisor.

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