Online Help.

Problems with our online service

If you are experiencing problems viewing or accessing our share dealing service online please use this guide to help you resolve any issues.

Browser support

If you’re having difficulties either trading or loading the ‘Deal now’ page then you may need to adjust your browser settings. We can show you how to change your settings here.

How we remember your username

To make it easier for you when signing in to your share dealing account online, you can opt for us to automatically remember your username.

Halifax Share Dealing Limited. Registered in England and Wales no. 3195646. Registered Office: Trinity Road, Halifax, West Yorkshire, HX1 2RG. Authorised and regulated by the Financial Conduct Authority, 25 The North Colonnade, Canary Wharf, London, E14 5HS under registration number 183332. A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.