Service availability.

If you’re experiencing problems with one of our services you can check if we know about any issues, or if we have any planned maintenance. If you’re still having issues with one of our services, you should contact us.

When our services are running normally there could be isolated issues, for example, a single ATM not working or a minor disruption to Online Banking in the early hours of Sunday morning, when we often carry out maintenance. We apologise for any inconvenience this may cause.


Online Banking

Due to planned maintenance some services won’t be available from 3am to 6am on Friday 16th November.

During this period you will be unable to:

  • View credit card account balances
  • View credit card statement
  • Experience delays when making credit card payments in Internet and Mobile Banking
  • Set up new payments, change or cancel existing payments

All other services are unaffected.
 
We’re sorry for any inconvenience and thank you for your patience.


Mobile App

Due to planned maintenance some services won’t be available from 3am to 6am on Friday 16th November.

During this period you will be unable to:

  • View credit card account balances
  • View credit card statement
  • Experience delays when making credit card payments in Internet and Mobile Banking
  • Set up new payments, change or cancel existing payments

All other services are unaffected.
 
We’re sorry for any inconvenience and thank you for your patience.


Tablet App

Due to planned maintenance some services won’t be available from 3am to 6am on Friday 16th November.

During this period you will be unable to:

  • View credit card account balances
  • View credit card statement
  • Experience delays when making credit card payments in Internet and Mobile Banking
  • Set up new payments, change or cancel existing payments

All other services are unaffected.
 
We’re sorry for any inconvenience and thank you for your patience.


ATMs

  • This service is working normally.
  • There is no planned maintenance.

Debit cards

  • This service is working normally.
  • There is no planned maintenance.

Credit cards

  • This service is working normally.
  • There is no planned maintenance.