Lost or stolen debit card? If you're registered for Online Banking, you can report it online or on the Halifax Banking mobile app by filling in our simple form. We’ll cancel your card and send you a replacement.
Problems with your card? You can request a replacement card using Online Banking or the Halifax Mobile Banking app. You can also request a replacement PIN if you’ve forgotten yours or are having issues with it.
If a payment has been made on your account and you don't think it's correct we may be able to help you with claiming the payment back.
You can find out useful information about how to dispute payments on your Halifax debit card.
Earn up to 15% cashback when you shop with Cashback Extras.
Cashback Extras enables you to receive personalised offers from participating shops and earn cashback when you spend on your debit or credit card.
You’ll need to be registered for Online Banking to activate and use Cashback Extras.
You no longer have to tell us when you are travelling abroad. Our fraud and security systems are always on the lookout for suspicious activity on your accounts meaning you can relax when you are away making going abroad stress free.
Have an enjoyable trip!
Whether it’s grabbing a bite to eat or booking this year’s sunny break, your Visa debit card is the easy way to pay.
Withdraw money from any cash machine that shows the LINK or VISA sign.
Next time you’re planning to go abroad, you can use your VISA debit card for all your purchases and to withdraw cash at ATMs, just as you do at home wherever you see the VISA symbol.
Charges will apply for using your card abroad. Find out more about the costs of using your debit card abroad.