If your name has changed since taking out PPI, please provide your previous name(s).
If your address has changed since taking out PPI, please provide the address you lived at when you took out the PPI policy.
Please tell us a time that's convenient to call. If appropriate, we'll call you during our review.
Please bear in mind we can only call between 8am - 8pm Monday to Friday.
PPI was sold with other financial products. Please indicate which product(s) you’d like us to check for PPI.
*If your current account had an overdraft, it may have been covered by a type of PPI called Overdraft Repayment Cover.
Alternatively, by selecting the option below, we’ll review all of your personal products as part of your PPI check.
Bill Protector was a type of PPI that covered your short-term expenses, such as household bills.
Please use the box below to tell us if you require additional support (e.g. someone helps manage your affairs), or have a physical or mental health condition. Also if you need us to communicate with you in a different format (e.g. large print), let us know here.
Please note, by completing this section you consent to us recording all details you share, which might include sensitive information such as your health. This will only be used in relation to your PPI complaint.
Go to branch finder
View our phone list