New Customers

Just opened your new Credit Card? If you're looking for information around setting up your new Halifax Credit Card, here are some of our most commonly searched queries.

Your Credit Card Offers

Make sure that you're making the most out of your Halifax Credit Card.  These are  some of the deals and offers that could be applicable to you.

Lost or Stolen Credit Card?

If you're registered for Online Banking you can report your lost or stolen card through our online form.

Alternatively you can call us on 0800 0 15 15 15 (Lines open 24 hours a day 7 days a week). If you're calling from abroad you can call us on +44 (0) 113 242 8196.

Going Abroad?

Are you planning to go abroad soon?

Don’t forget to tell us. We always look out for unusual activity on your credit cards, so tell us your travel plans and we'll expect to see international spending on your account.

Tell us your travel plans

Balance Transfers

As an existing Halifax credit card customer you could benefit from promotional balance transfer offers, which could help you save money and manage your finances. A transfer fee may apply. 

Find out more about Balance Transfers

Online Banking

You can manage your account on online by signing in.

Sign in to Online Banking

Forgotten your password?

General card enquiries

0345 944 4555 (Mon-Sun, 24 hours).

Read our guide to:

Telephone Banking for Credit Cards

Halifax Credit Cards are issued by Bank of Scotland plc, Registered in Scotland No.SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration no. 169628.
We subscribe to The Lending Code.
Credit facilities available subject to status to UK residents aged 18 or over.