If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Application Checklist.

We should be able to give you a decision within 5 minutes.

    • You’ll find out if you’re successful about halfway through the application
    • If you're successful your new card will arrive in 7 days
    • Our application is completely secure and we won’t share your information with anyone else
    • To ensure your details are safe we’ll clear your application if you’re away for 10 minutes or longer.
    • You can request an additional card for your family members or someone else over 18 years old after you have successfully applied. Further details are on our existing customers page.