We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

Application Checklist.

We should be able to give you a decision within 5 minutes.

    • You’ll find out if you’re successful about halfway through the application
    • If you're successful your new card will arrive in 7 days
    • Our application is completely secure and we won’t share your information with anyone else
    • To ensure your details are safe we’ll clear your application if you’re away for 10 minutes or longer.
    • You can request an additional card for your family members or someone else over 18 years old after you have successfully applied. Further details are on our existing customers page.