Accessing our website.
We’re committed to providing a website that is accessible to all of our customers. And we try to make our website accessible and usable by people of all abilities.
How to get the most accessible experience from this website
You can view our website on different screen sizes and you can change the size of text using your browser settings to suit your needs. To help you find what you’re looking for we’ve included a search facility and sitemap.
You can change the size of text on the website using your web browser. You can also make other helpful changes in your browser, as well as within your computer generally. To find out what else you can do, visit My Web My Way on the BBC website.
At the time of launch, this website is not known to have any limitations which will make it difficult to access for any group of users.
We have aimed for AA level of the Web Content Accessibility Guidelines 2.0. These guidelines are the internationally recognized benchmark for building accessible websites and explain how to make websites more accessible for people with disabilities.
It’s also important to us is that, by working to these guidelines, we make our website more user friendly for all our customers.
Web standards and technologies
We’ve aimed to conform to W3C standards for HTML and CSS and these technologies are used throughout the site.
Online Banking is no longer supported by Internet Explorer 6 and 7. If you’re using an older browser, some sections of the site might not display properly, so it’s important to make sure you’re using an up-to-date browser. Upgrade your browser for the best possible experience online.
Further help and advice
If you have problems using a computer because of a disability or impairment then we recommend that you visit AbilityNet’s My Computer My Way web site which provides lots of advice on how to make your computer easier to use. AbilityNet are experts in the field of computing and disability and they provide a free service to individuals with disabilities to assess their computing needs (call AbilityNet free on 0800 269 545 for more information).