Welcome to our new community

    Join our Halifax Community Forum pilot to help us improve the way you bank

    Halifax Community forum is a 3 month pilot scheme to improve Online Banking services for Halifax customers.

    Register below to browse the Community Forum and like or flag comments. We’ll then email a small number of registered users to interact with our labs and give real time feedback on their experience using our services.

    If you’re selected to become an active user you’ll be able to let us know your suggestions for our app and Online Banking and we’ll put some of them into action.


    How does it work?

    Follow the steps below to register for our pilot community forum. We’ll let you know by email once your registration is successful. You can then sign  in to stay informed.

    If you’re lucky enough to be accepted for a phase of the pilot, you can then start adding comments and suggestions.

    Step 1

    Register your account

    Register for Halifax Community Forum and create an account. You’ll receive an email explaining the process.

    Please save it and bookmark the Halifax Community Forum link in your web browser.

    Step 2

    Browse the Community Forum

    Browse the Community Forum and interact by liking and flagging comments.

    As this is a 3 month trial, we’ll activate some of our registered users to interact with our labs as we go.

    Step 3

    Post your comments

    If you’re selected to take part in the Community Forum you’ll receive an email to let you know your registered account has been activated.

    You’ll then be able to interact with our labs by posting comments and suggestions.

    This account will be separate to your Online Banking details

    Our full privacy notice

    It is important that you understand how the personal information you give us will be used. Therefore, we strongly advise that you read our Full Privacy Notice, which you can find on our Privacy Page or you can ask us for a copy.