Change your address

Let us know if you're changing your address

If you're moving abroad, the change is for a child’s account, or you need letters sent to more than one address, please visit a branch or call us.

Other ways to change your address   

  • You can drop into your nearest branch.

  • You can write to us to change your address. Please send a letter to:

    PO Box 548
    LS1 1WU

    Please include this reference number: P1COA. We will also need your:

    • Name
    • Old address
    • New address
    •  Product account or policy number
    • Date of birth
    • Phone number or email address
    • Signature.

    If you have a product or service with the following parts of the Lloyds Banking Group we'll let them know you've changed your address: 

    Bank of Scotland
    Lloyds Bank.

    For any insurance set up by us, please contact your provider to update them with your new address. It could affect your policy if you don’t.

  • If you're registered with Telephone Banking call us on 0345 720 3040 (+44 113 242 1984 from outside the UK). If you have a hearing or speech impairment, you can contact us using Textphone or Relay UK on 18001 0345 720 3040.

Mobile Banking: We don’t charge you for Mobile Banking but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. You must be registered for Online Banking. Terms and conditions apply.

Mobile Banking app: Our Mobile Banking app is available to Online Banking customers with a UK personal account and valid registered phone number. Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. Device registration required.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Terms and conditions apply.