Service status.

How our services are looking

See how well our services are running at the moment and keep an eye on any work we’ve got coming up. Planned work might affect you so it’s good to know what’s happening when.

If something looks fine below but isn’t working for you, get in touch.

We aim to keep as many branches open as we can, subject to the availability of colleagues. In some cases, we therefore may have to temporarily close a branch. To help you understand which branches are affected, we have listed them. All branches, effective from the 25th March will be open between the hours of 10am and 2pm Monday to Friday.

We have taken the decision not to open branches at weekends.


Online Banking

Online Banking is working.

There's nothing in the diary.


Mobile App

Mobile App is working.

There's nothing in the diary.


Branch Network

Coronavirus temporary branch closures.

Please click here to see which branches are affected.


ATMs

ATMs are working.

There's nothing in the diary.


Debit cards

Debit cards are working.

There’s nothing in the diary.


Credit cards

Credit cards are working.

There’s nothing in the diary.


Telephone Banking

Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal. So that we can support those in the most vulnerable situations we ask that you only call if your enquiry is urgent.