Service status.

How our services are looking

See how well our services are running at the moment and keep an eye on any work we’ve got coming up. Planned work might affect you so it’s good to know what’s happening when.

If something looks fine below but isn’t working for you, get in touch.

Branch Network update

To keep everybody safe, please only visit us in branch if what you need to do is really essential. We are currently only offering essential services in branch at the moment. Our branches will open again fully, ready to help you, as soon as it is safe to do so. 

We’re keeping as many branches open as we can, but in some cases, we may have to temporarily close a branch.

We’ve made some changes to our opening hours and services we’re providing at the moment. Most of our branches are open between 10am and 2pm Monday to Friday. To find out if your local branch is open and when please check our branch locator.


Online Banking

Online Banking is working.

There's nothing in the diary.


Mobile App

Mobile App is working.

There's nothing in the diary.


Branch Network

We’re keeping as many branches open as we can.

Find out if your local branch is open and when.


ATMs

ATMs are working.

There's nothing in the diary.


Debit cards

Debit cards are working.

There’s nothing in the diary.


Credit cards

Credit cards are working.

There’s nothing in the diary.


Telephone Banking

Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal. So that we can support those in the most vulnerable situations we ask that you only call if your enquiry is urgent.