To save time, you can download, complete and then post back these useful forms, avoiding the need to visit a branch.
The addresses are shown on the forms.
Please don't forget to sign the form as we can't carry out your request without a signature. All these are PDFs and open in a new window.
To view these you'll need Adobe Acrobat Reader. If you don't have it, you can download it from the Adobe website.
Change of address
Use the form on our Change of address page.
Request a Duplicate Annual Statement
Change your Bank/Building Society Direct Debit