Emergency boiler breakdown cover.

Halifax Home Emergency Cover is underwritten by Royal & Sun Alliance Insurance plc.


Important information

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.


What’s covered?

  • The main central heating and hot water systems of the home, including a domestic boiler
  • So long as your boiler’s been serviced by a registered tradesperson within the last 24 months (proof required), your boiler claim will be considered.

What's not covered

  • Solar heating systems
  • Non-domestic central heating boilers and their associated pipework and equipment
  • Central heating fuel tanks
  • any emergency where you have not contacted us within 48 hours of discovery.

Please note: Home Emergency Cover is not a servicing or maintenance policy so cover for routine home services or domestic appliance breakdowns is not included.


Get a quote.

We've made it easy for you to buy great value home insurance. Compare our two levels of cover side by side when you get a quote.

  • £50 cashback when you buy a new combined buildings and contents policy, hold it for 70 days and pay your first premium. Conditions apply.
  • 10% discount if you’re a Halifax Online Banking customer. Simply sign in, get a quote and buy through Online Banking. Your discount is applied to our standard online price and excludes Home Emergency and Legal Expenses cover. Minimum premiums apply if you make a change to your premium during the year.

The two offers can be taken together.

Get a quote online Sign into Online Banking Retrieve a quote

Or call for a quote on 0800 085 6844. Lines open Mon to Fri 8am – 8pm and Sat 8am – 4pm. (Times may vary on public holidays).


Calls will be recorded and may be monitored for training and/or quality purposes.

FSCS protected


Important information

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.