We are committed to giving extra to our customers. When it comes to home insurance we make the process of applying, claiming and resolving cases as easy for you as possible.
Halifax Home Insurance is underwritten by Lloyds Bank General Insurance Limited.
We have UK only call centres, which means all our claims advisers are based in the UK.
There are no forms to complete. All our claims specialists complete your claim for you over the phone to save you time and effort.
Rather than trying to find an electrician or plumber in the middle of the night, just ring the 24-hour Emergency Helpline number. Arrangements will be made for a tradesperson to call at your home to repair any damage. You’ll need to pay for the repairs but if the damage is covered under your home insurance policy you can claim back in the normal way.
Service provided by Allianz Global Assistance.
If your claim is particularly complex and we feel you need extra support, we can send a Personal Claims Consultant to help you face to face. They’ll make sure your claim runs as smoothly as possible.
Before your claim is settled, we can make emergency payments, supporting you when you need it most.
We offer two levels of high quality affordable cover. Halifax Home Insurance gives you flexibility to tailor your cover to your needs and Halifax Home Insurance Ultimate offers more cover as standard.
Limits, terms and exclusions apply, see our policy documents for full details.
Compare our two levels of cover side by side when you get a quote.
Or call for a quote on 0800 085 6844. Lines open Mon to Fri 8am – 8pm and Sat 8am – 4pm. (Times may vary on public holidays).
Calls will be recorded and may be monitored for training and/or quality purposes.