If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Home by Halifax, Cannon Street

Welcome to our new Home store at Unit 2, 100 Cannon St, London, EC4N 6AP. It's a dedicated home buying space where our colleagues are waiting to help you take that next step on the property ladder - whether it’s saving for your first home or looking for a new place.

Drop in during the week and chat to one of our colleagues at a time to suit you, with our extended opening hours. Or explore at your own pace and discover where you are in the home buying journey using our interactive tools.

If you’d prefer, you can book an appointment with one of our Mortgage and Protection Advisers at the store.

You’ll also be able to join us at our free home owning and lifestyle events that are held in store.

Home by Halifax events area

Home owning & Lifestyle Events

Look out for our busy program of free-events, held in our dedicated event space. We’ll be hosting regular events, working with industry experts and charitable partners to cover a range of topics including home buying, lifestyle and wellbeing.

And what’s more, you don’t need to be a Halifax customer to attend our events.

Register to attend an event
Home by Halifax coffee shop

Coffee Shop

Partnering with the social enterprise Change Please, relax and recharge over an award winning coffee, whilst helping towards changing the lives of people experiencing homelessness in London.

Every coffee sold helps to provide training, housing, financial and emotional support and employment for somebody affected by homelessness.

How to find us


Unit 2

100 Cannon Street




0207 506 0800

Opening hours

7:30am - 7pm Monday to Thursday

7:30am - 4pm Friday


Need to talk to us?

If you need mortgage advice, but can’t make it to our Home store, you can talk to us over the phone or by video.

Call us on 0345 850 3705

Mon-Fri 8am - 8pm Sat 9am - 4pm

Book a video appointment on 0345 727 3747

Mon-Fri - 8am - 8pm Saturday 9am - 4pm

You could lose your home if you don’t keep up your mortgage repayments

Calls may be monitored and recorded in case we need to check we have carried your instructions out correctly and to help improve our quality of service.