Your statement frequency

    Confirm how often you receive your bank statements.

    If you’d like to change your statement frequency, you can do this online, by phone or in branch.

    Online
    Change your statement frequency through Online Banking by selecting ‘Manage statement frequency’ in the ‘Your profile’ drop-down menu at the top of the page.

    Sign in to Online Banking >

    If you haven’t already, you can register for Online Banking.

    By phone
    You can call us on 0345 720 3040. Lines are open from 7am until 11pm, seven days a week.

    In branch
    Visit us in any of our branches and talk to a member of the team.
    Find a branch >

    Important legal information

    Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).