Thank you for providing us with your maturity instructions. These will be carried out when your account matures.
As this is a joint account, please advise the other account holder to sign in to Online Banking and provide their maturity instructions.
When providing their instructions they will be asked for their consent for us to look at the accounts they hold, so that we can assess eligibility for preferential rates. If you or the other party chooses not to consent, you may not get the highest rate.
If we need any more information from you in the meantime, we'll get in touch.
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