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What to do if you receive a phishing email
- Don’t follow any links in the email, or reply to it
- Forward the email to security@hbosplc.com replacing the subject line with 'Report'
- Delete the suspicious email
If you are concerned that you may have disclosed any personal or security details, please call our helpdesk immediately on:
08458 50 06 29.
If you receive phishing emails from organisations other than Halifax (such as other banks, eBay or PayPal), please contact those organisations directly to report the problem.
You may also wish to:
- Check that your anti-virus software is up to date, as the email may also contain a virus
- Check that you have all the necessary browser and operating system updates installed (if you are running Windows, start by visiting Microsoft Security Home)
