Online Security Centre.

Whether you’re chatting with friends, shopping online or managing your bank account, it’s important that you keep yourself safe and secure online.

Learn how to spot a scam, what to do if you are contacted unexpectedly, plus advice and tips on how to stay safe online.

Suspicious Calls Suspicious Messages


I don’t recognise a payment on my account

Unrecognised Transactions


I’ve received a suspicious call

Suspicious Calls


I’ve received a strange email or text from Halifax

Suspicious Messages

Staying safe and secure

Banking should always be as safe as possible. We use the latest online security measures to protect your money and your data online but there are also things you must do to prevent fraud.

Top tips to protect yourself online

  1. Remember that we will never ask for your Online Banking password, sign in details or PIN. If you receive any request for this information, report it
  2. Don’t use a password that can be easily guessed and never use the same password for Online Banking that you use for other websites. Creating a secure password
  3. Limit the amount of personal information you share about yourself online to reduce the risk of identity theft and fraud. Protecting your personal information online
  4. Always update your computer, tablet and smartphone’s operating system and web browser software. Always use anti-virus software to protect your devices. Protecting your device.

How we protect you

We use cutting-edge technologies to make sure you’re safe. These include: