If you are an existing customer who has become insolvent (e.g. bankrupt, or have entered into a voluntary agreement to prevent being declared bankrupt) please call us on 0345 720 3040 (Mon-Fri 8am-8pm, Sat 8am-6pm and Sun 9am-5pm) or drop into your nearest branch.
We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee.
To apply for Halifax Basic Account you must be 18 or older and be legally resident in the European Union (EU). If you already have a current account with another UK bank, you will need to switch when we open your Halifax Basic Account.
Before we open your account we need to see proof of your identity and address.
To complete your application, we will require original documents sent by post, which will be returned to you securely in due course. We don’t accept expired documents or documents printed off the internet.
Identity documents you can send by post:
If you have a non EU/EEA passport, we will also need proof of EU residency with your passport.
The Basic Account is only available if you’ve unsuccessfully applied for another current account and you live in the UK.
Apply for one of our other current accounts, like the Reward Current Account and if you’re unsuccessful we can usually offer you a Basic Account without needing to reapply if you’re an EU resident and UK customer.
Alternatively, call us on 0345 720 3040 (Mon-Fri 8am-8pm, Sat 8am-6pm and Sun 9am-5pm) or drop into your nearest branch.
For more information and terms and conditions for this account read the Bank Account Getting Started Guide (PDF).
Halifax Credit Checker is a free, simple online tool to help you understand your UK credit rating. You’ll also be able to access top tips on how to improve your score, which can help with opening a full current account.*