Bank accounts help & guidance.

Need some help with banking with Halifax?

Take a look at our straightforward guides offering practical information to help meet your banking needs.

Common enquiries

We've collected a host of frequently asked questions on bank accounts and put them all in one place for you to view. Have a look and see if we've answered your questions.


Our handy glossary spells out some of the less obvious jargon as easy as A, B, C.

Need help understanding your credit rating?

Halifax Credit Checker is a free, simple online tool to help you understand your credit rating. You'll also be able to access top tips on how to improve your score.*

Understanding your credit rating is important as it can impact whether you can borrow money, take out a mobile phone contract, pay your insurance monthly or even open a full current account.

*Data provided by Callcredit.

Terms and conditions

You can find important info about our current range of bank accounts and accounts we no longer accept new applications for.

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