Rates, Rewards & Fees

What can I do to keep overdraft fees as low as possible?

  • Repay any overdraft as soon as you can.
  • Ask us about arranging an overdraft (if your account allows you to have one) as our fees are lower for planned overdrafts than unplanned.
  • Check your available balance on the internet, by phone or through a cash machine to make sure you’ve enough money in your account to pay everything due. The money in your account must be available to withdraw – for example, you must wait for any cheques you’ve paid into your account to be available.
  • Register for mobile banking and text alerts to receive notifications when your balance gets near to or over your overdraft limit.
  • Keep a record of any cheques you write and when they have been paid, so that you know how much money is left in your account. Someone can pay a cheque into their account up to six months after you’ve written it.
  • Check your statements and make a list of the dates of your direct debits, standing orders and other regular payments – for example, mortgage, loan or rent.
  • If a direct debit payment is due at a difficult time in the month for you – for example, just before you get paid – contact the company and ask them if they’ll collect it at a more convenient time.
  • If you have fees to pay, remember to include them in your budget.
  • If you have an Ultimate Reward Current Account, Reward Current Account or Current Account and go into overdraft in the course of a day, make sure you repay your overdraft by the end of the day to avoid paying the daily fee for that day.

Keep an eye on your balance and keep your overdraft fees as low as possible.

Direct debits, standing orders, cheques and debit cards all make life easier. Making sure you’ve enough money in your account to cover these payments will help you to keep overdraft fees as low as possible.

If you bank online with us, you can transfer money from other accounts up to midnight to avoid daily fees or debit interest for that day. For other amounts you pay into your account – for example, cheques or payments made at a cash machine – you’ll need to allow time for the money to reach your account. For cheques this can take several days.

It’s easy to check your account balance. You can do it 24 hours a day online, by phone or from a cash machine. Or call into one of our branches during normal working hours.

Reward payments

We’ll give you a £5 reward if you pay in £750 or more and pay two different direct debits and remain in credit in the previous calendar month.

AccountIf you...Amount of reward payment
Reward Current Account
  • pay in £750 or more each calendar month and
  • have a minimum of two different direct debit mandates paid from your Reward Current Account each calendar month and
  • have not had a debit balance (planned or unplanned) by the end of any day during the calendar month
£5. This payment is ‘net’ of income tax, which means we pay it after taking off income tax at the rate set by law (currently 20%). If you’re a higher-rate taxpayer, you may have to pay extra income tax on the reward payment. (The gross amount is £6.25. This is the amount before income tax is taken off.)
  • don’t pay in £750 in any calendar month or
  • have fewer than two different direct debit mandates paid from your account in any calendar month or
  • have had a debit balance (planned or unplanned) at the end of any day during the calendar month
None

The £5 reward payment will be paid into your account before the 10th of each calendar month.

Interest we pay on credit balances

If you have a Student Current Account, Cardcash account (account holders aged 16 and 17 only) or Expresscash account, we will pay you interest on the money in your account.

 

Interest paid on credit balances
  AER % Gross (before tax each year) % Net (after tax each year) %
Student Current Account 0.10 0.10 0.08
Cardcash account 1.51 1.50 1.20
Expresscash account 1.51 1.50 1.20

AER stands for annual equivalent rate and shows what the interest rate would be if interest were paid and compounded each year. (In other words, you earn interest on the money you leave in your account.)

The gross rate is the rate of interest we pay before we take income tax at the rate set by law. The net rate is the interest rate we pay after tax (currently 20%).

We will pay interest to your account between the last day of the month and the first working day of the month after that. Interest is paid on the full amount in your account.

All interest rates are variable.

Account fees

Overdrafts

Depending on the type of account you have, we will either charge you debit interest or a daily fee for using an overdraft.

To get a planned overdraft, you must pay your salary or other regular amount into your account.
The amount we charge you for using an overdraft will depend on whether you use a planned or unplanned overdraft.

There is an overdraft buffer on your account, which means if you’re in debit by less than the buffer, you won’t pay any daily overdraft fees or interest “as applicable”.

The overdraft buffers are set out below:

Account Buffer Impact
Ultimate Reward Current Account £50 No planned or unplanned daily fees if you are in debit by £50 or less
Reward Current Account £50 No planned or unplanned daily fees if you are in debit by £50 or less
Current Account £10 No planned or unplanned daily fees if you are in debit by £10 or less
Student Current Account £10 No debit interest if you are in debit by £10 or less

Overdrafts are available subject to status and repayable on demand.

Monthly billing periods

We calculate the amount you pay in overdraft fees (including any returned item fees) using monthly billing periods. This applies to all accounts and means we divide the year into monthly billing periods that differ from calendar months as they start on the day after the first working day of the month. The last day of a monthly billing period is the first working day of the following month.

The table below provides examples of how monthly billing periods work:

First day of monthly billing periodLast day of monthly billing period
4th June 2013 1st July 2013
2nd July 2013 1st August 2013
2nd August 2013 2nd September 2013

In the above example, June’s monthly billing period starts on 4th June because it’s the day after June’s first working day.  The monthly billing period ends on 1st July as this is the first working day of the following month.

You’ll only ever pay one set of overdraft fees per monthly billing period and we’ll give you at least 14 days’ notice before we take any fees or interest out of your account.

Ultimate Reward Current Account, Reward Current Account and Current Account daily overdraft fees

If you have a Reward Current Account, Ultimate Reward Current Account or Current Account, we will calculate any daily fees that apply to your use of an overdraft in each monthly billing period. 

Account Planned overdrafts Unplanned overdrafts
Amount of overdraft Daily fee Amount of overdraft Daily fee
Current Account or
Reward Current Account
Up to and including £1,999.99 £1  All balances £5 
£2,000 to £2,999.99 £2 
£3,000 and above £3
Current Account with Control Up to and including £1,999.99 £1  All balances £1
£2,000 to £2999.99 £2 
£3,000 and above £3
Ultimate Reward Current Account Up to and including £300 N/A All balances £5
£300.01 to £1,999.99 £1
£2,000 to £2,999.99 £2
£3,000 and above £3

Representative example
If you use a planned overdraft of £1,200, then we’ll charge you a daily fee of £1.  For Ultimate Reward Current Accounts, you will pay the higher Monthly Account Fee of £15 rather than £10 if you use your overdraft.  This means there will be an indirect additional cost of £5 if you use a planned overdraft on this account.

If you have a planned or unplanned overdraft, your statement will show the amount of fees we’ll take from your account. If you have to pay fees for any unplanned overdraft, we’ll also tell you about these by sending you a letter. We’ll send you regular reminders if you continue to use an unplanned overdraft.

For £10 a month you can add Control to your Current Account. Control helps you take charge of your money by restricting your account from going into your unplanned overdraft. An unplanned overdraft is an overdraft that is not arranged in advance.

Control is only available on the Current Account and is not available on Reward Current Account, Ultimate Reward Current Account or Student Current Account.

Student Current Account, Cardcash and Easycash debit interest

  Variable interest charged on overdrawn balances
  Amount of planned overdraft Planned overdraft rate Unplanned overdraft rate
Student Current Account £3,000 or less Interest free
(0% EAR)
1.82% a month
(24.2% EAR)
Over £3,000 0.58% a month
(7.2% EAR)
1.82% a month
(24.2% EAR)
Cardcash n/a n/a 2.20% a month
(29.8% EAR)
Easycash n/a n/a n/a

Representative example
So, if you use a planned overdraft of £1,200 the interest rate we charge will be 0% EAR variable.

For planned Student Current Account overdrafts of more than £3,000 we will charge interest at the planned rate on the whole of the overdraft.

EAR is the equivalent annual rate. This is the actual annual interest rate for an overdraft. It doesn’t take into account fees and charges.

There is no debit interest to pay if you are aged under 18.

Fees for Student Current Account, Cardcash and Easycash

Type of transactionDescriptionFee
Returned item fee A fee we charge where you do not have enough available money to make a payment and we do not agree to give you or extend an unplanned overdraft. In this case we will not make the payment. £10
(charged no more than 3 times a day on Cardcash and Easycash accounts and no more than once a day on Student Current Accounts)
Unplanned overdraft monthly fee A fee we charge for every month in which you at any time have an unplanned overdraft. £28
(Student Current Accounts only)

We will not charge Returned item fees if you are aged under 18.

If we have a valid reason, we can choose not to charge a fee that you would otherwise have to pay.

Ultimate Reward Current Account monthly account fee

The Ultimate Reward Current Account has a monthly account fee which we take from your account by the second working day of the month ("the fee debit day").

As account fees are paid in arrears monthly, if an account is opened after the fee debit day you'll pay a pro-rated fee at the next fee debit day.

If you pay in £750 or more, have a minimum of two different direct debit mandates paid from your account and keep your account in credit in the previous calendar month we will reward you with a lower monthly account fee.

If you...then you...Monthly account fee
  • pay in £750 or more each calendar month and
  • have a minimum of two different direct debit mandates paid from your Ultimate Reward Current Account each calendar month and
  • have not had a debit balance (planned or unplanned) by the end of any day during the calendar month
will pay a lower monthly account fee £10
  • don’t pay in £750 in any calendar month or
  • have fewer than two different direct debit mandates paid from your account in the calendar month or
  • have had a debit balance (planned or unplanned) by the end of any day during the calendar month
will pay the full monthly account fee £15

If you close your account the lower monthly account fee will not be applied and you will pay a proportion of the full monthly account fee (£15) for the month of closure.

Fees for special services

The section below outlines the fees we can take from all accounts in different circumstances. When you request a special service, you will be told when we will take the fee out of your account.

Fees for special services Stopped cheque (except for lost or stolen cheques) £10
Special presentation of cheque £10
Banker’s draft £20*
Bank reference £10*
Extra statement £5
CHAPS (Clearing House Automated Payment System) payment £25
Foreign drafts, foreign currency, traveller’s cheques and transferring funds electronically abroad Please ask for details

 *We do not charge these fees if you are aged under 18.

International payments into your account

International payments into your account for £100 or less (after we’ve converted the money received into your account into sterling) £2
International payments into your account over £100 (after we’ve converted the money received into your account into sterling) £7

We’ll convert the money you’ve received into pounds sterling on the day we pay it into your account.

Overdraft with no daily planned fees for the first six months - applicable to customers in Northern Ireland only

If you are a customer in Northern Ireland, when switching your current account to a Reward Current Account, Ultimate Reward Current Account or Current Account you’ll receive an overdraft with no daily planned overdraft fees for six months. This is in order to comply with the regulatory requirements in Northern Ireland. You will automatically qualify if your address is in Northern Ireland and you bank with us there. (This will also be applied to accounts switching online or over the telephone). You’ll still pay cash machine charges and fees for special services.

Using cash machines

If you take money from your account using any Halifax or Bank of Scotland cash machine, we won’t charge you for the withdrawal.

However, if you use a cash machine that isn’t a Halifax or Bank of Scotland cash machine, you may be charged by the machine owner. If so, the machine will show you the amount and tell you that it will be taken from your account when you withdraw the cash.

Buying goods and services in a foreign currency

If you use your debit card to withdraw cash or pay for goods and services in a currency other than sterling, the exchange rate we use will be the Visa Payment Scheme Exchange Rate. We will charge a non-sterling transaction fee of 2.75% of the amount of the transaction and a £1.50 non-Sterling purchase or non-Sterling cash fee for each payment or withdrawal. Alternatively if you choose to complete your cash withdrawal using the overseas Bureau or cash machine providers conversion rate to Sterling, we will only charge a foreign cash fee of £1.50. The provider of the foreign currency may make a separate charge for conversion.

Bank fees

You may have to pay bank fees if:

  • you do not have enough money in your account and have not agreed a planned overdraft with us, or
  • the payment takes you over the limit of your planned overdraft.

See the scenarios table which gives some examples of how you might use your account when you haven’t enough money in the account, and our fees if you do so.
 
We developed these examples with the Financial Conduct Authority and leading consumer groups to help you to think about how changing the way you use your account can affect the amount we may charge you. These examples are meant to show how different actions can result in different fees. They are only examples so you shouldn’t see them as actions you might take or fees you might have to pay.
 
We may not allow you to use your account in the ways shown in the scenarios table. You should avoid going overdrawn wherever possible and you should contact us if you need help to manage your account.
 
We could add other fees and interest to your account if you try to make payments when you do not have enough money. Choose an example from the scenarios table which shows how you might manage your account. If you have recent bank statements, use these to help you choose. Once you have worked out reasons why you might be charged, it could help you to avoid fees in future.

Scenarios

 Reasons that you might be charged Student
Current
Account 
Cardcash
account
Reward
Current
Account*
Current
Account
Current Account
with Control**
(£10 monthly fee)
Ultimate
Reward
Current
Account (£15 monthly account fee)*
Easycash
 1 We refuse a payment from your account because there is not enough money in your account. £10 £10 Nil Nil  Nil Nil  £10
 2

A payment from your account takes you into an unplanned overdraft by less than £10.

You are overdrawn for one day during the month.

£28 Nil Nil Nil Nil Nil Nil
 3

A payment from your account takes you into an unplanned overdraft and you make another payment from the account while you are overdrawn.

You use an unplanned overdraft for two days in a row during the month.

£28 Nil £10 £10 Nil £10 Nil
 4

A payment from your account takes you into an unplanned overdraft, and you make nine more payments from the account while you are overdrawn.

You use an unplanned overdraft for 10 days in a row during the month.

£28 Nil £50 £50 Nil £50 Nil
 5

A payment from your account takes you into an unplanned overdraft. You use your overdraft for one day.

However, on three more occasions during the month, a payment takes you into an unplanned overdraft. On each of these occasions you use your overdraft for three days.

£28 Nil £50 £50 Nil £50 Nil
 6 A payment from your account takes you into an unplanned overdraft. You use your overdraft for 21 days in a row during the month and you make 12 more payments from the account while you are overdrawn. £28 Nil £100 £100 Nil £100 Nil

* If you don't pay in £750 or don't pay two different direct debits or don't remain in credit during the month you won't receive a £5 reward payment with the Reward Current Account and with the Ultimate Reward Current Account, you will pay the full monthly account fee of £15 rather than the lower monthly fee of £10.
** Control restricts your account from going into an unplanned overdraft. In the unlikely event that you do go into unplanned overdraft, we’ll charge £1 per day for using it.

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