Contact us by phone

All our Telephone Banking staff are based in the UK*. It's easy to get in touch.

Whether you’re an existing customer or new to Halifax, our telephone numbers are listed here so you know exactly who to call. You can talk to us about your existing accounts or find out more about our range of products and how to apply.

*Some specialist services are handled overseas.

To find a telephone number and opening hours, simply select from the list below the product or service you’d like to talk to us about.

Bank Accounts Investments
Savings Travel Money
Mortgages Share Dealing
Credit Cards Online Banking
Personal Loans Bereavement help and advice
Insurance Lost and stolen cards
Call us from abroad  
Bank Accounts Telephone number Opening hours
View the range of bank accounts we offer 08457 20 30 40

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0)113 242 1984.

Lost and stolen cards

Existing customers
24 hours a day, 7 days a week

New customers
Mon-Fri: 8am-8pm
Sat: 8am-6pm
Sun: 9am-5pm

Savings (including cash ISAs) Telephone number Opening hours
Compare our savings accounts

08457 26 36 46

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 242 2005.

Lost and stolen cards

For Self Select Stocks and Shares ISAs see Share Dealing

For stocks and shares ISAs see Investments

Mon-Fri: 8am-8pm
Sat: 8am-6pm
Sun: 9am-5pm
Mortgages Telephone number Opening hours
View the Halifax Mortgage products we offer 08458 50 37 05

Apply for a mortgage, review your existing Halifax mortgage or borrow more money.

Mon-Fri: 8am-8pm
Sat: 9am-4pm
Credit Cards Telephone number Opening hours
Compare a range of Halifax Credit Cards

Customer Services
08459 44 45 55

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 1733 573 189.

24 hours a day, 7 days a week
Applications
0800 028 32 58
Credit card offers shown on our site are only available if you apply online. Other offers are available from the Applications telephone line.
Mon-Fri: 8am-8pm
Sat: 8am-6pm
Sun: 9am-5pm
Repayment Cover
0845 605 11 50
Mon-Fri: 8am-10pm
Sat: 8am-7pm
Card Care
0844 871 5408

Lost and stolen cards

24 hours a day, 7 days a week
Personal Loans Telephone number Opening hours
Personal loans for existing Halifax customers

Customers with agreements starting with "8"
08457 44 44 55

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on
+44 (0) 113 366 0131.

Mon-Fri: 8am-10pm
Sat: 8:30am-6pm
Sun: 9:30am-5:30pm
Customers with agreements starting with "7"
08457 24 34 44
Mon-Fri: 8am-8pm
Sat: 8am-6pm
Customers with agreements starting with "100"
08456 04 72 92
Mon-Sun: 8am-10pm
Halifax customers wanting to apply for a new loan
0845 600 46 11
Mon-Fri: 8am-10pm
Sat: 9am-6pm
Sun: 9:30am-5:30pm
Insurance Telephone number Opening hours
Home Insurance
For existing policy administration or amendments please call:
Policies starting with the prefix HDA -
0845 604 6532
Policies starting with the prefix HIA -
0845 604 6531
Any other policy prefix -
0845 600 6001
Mon-Fri: 8am-6pm
Sat: 9am-1pm
If you want to make a claim please call:
Policies starting with the prefix HDA –
0845 604 6619
All other policies –
0845 600 0774
Mon-Fri: 8am-6pm
Sat: 9am-1pm
0800 500 3973 New customers
Mon-Fri: 8am-8pm
Sat: 8am-4pm
Travel Insurance 0845 604 9839 Existing customers
Mon-Fri: 9am-5pm
0800 032 1751 New customers
Mon-Fri: 8am-8pm
Sat: 8am-7pm
Sun: 9am-5pm
Pet Insurance 0845 850 0265 Mon-Fri: 8am-8pm
Sat: 9am-5pm
Protection Insurance 0845 600 1751 Mon-Fri: 9am-5pm
Investments Telephone number Opening hours
View the range of investment products we offer 08456 00 01 69 Mon-Fri 8:30am-6pm
Sat 9am-12.30pm
Travel Money Telephone number Opening hours
Order your Travel Money online today
08452 46 00 06 Mon-Fri: 8am-10pm
Sat-Sun: 10am-8pm
Share Dealing Telephone number Opening hours
View a range
of Halifax Share Dealing products

08457 22 55 25

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on
+44 (0) 113 270 1154.

Mon-Fri: 8am-9:15pm
Sat: 9am-1pm
Online Banking Helpdesk Telephone number Opening hours
Sign in

Register for Online Banking

08456 02 00 00

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 279 8302.

Before calling us, try using our Online Banking help. You may find the answer to your enquiry on our site without needing to call us.

24 hours a day, 7 days a week

Bereavement help and advice Telephone number Opening hours
Book an appointment in Branch (bank account customers)

08457 20 30 40

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 242 1984.

24 hours a day
7 days a week
Book an appointment in Branch (savings customers)

08457 26 36 46

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 242 2005.

24 hours a day
7 days a week
Lost and stolen cards Telephone number Opening hours
 

08457 20 30 99

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 242 8196.

24 hours a day, 7 days a week
Call us from abroad Telephone number Opening hours
  For enquiries on all products and services
+44 113 242 2229

For advice on using our Online Banking service
+44 113 279 8302
24 hours a day, 7 days a week

We value your call and to ensure that we connect you to the right person who can deal with your enquiry quickly, your call will be initially answered by an easy-to-follow automated service.

For any other queries pop into your nearest Halifax branch.

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