Contact us by phone
We operate UK call centres so it's never been easier to get in touch.
Whether you’re an existing customer or new to Halifax, our telephone numbers are listed here so you know exactly who to call. You can talk to us about your existing accounts or find out more about our range of products and how to apply.
To find a telephone number and opening hours, simply select from the list below the product or service you’d like to talk to us about.
| Bank Accounts | Investments |
| Savings | Travel Money |
| Mortgages | Share Dealing |
| Credit Cards | Online Banking |
| Personal Loans | Bereavement help and advice |
| Insurance | Lost and stolen cards |
| Call us from abroad |
| Bank Accounts | Telephone number | Opening hours |
| View the range of bank accounts we offer | 08457 20 30 40 | Existing customers 24 hours a day, 7 days a week New customers |
| Savings (including cash ISAs) | Telephone number | Opening hours |
| Compare our savings accounts | 08457 26 36 46 Lost and stolen cards For stocks and shares ISAs see Investments |
Mon-Fri: 8am-8pm Sat: 8am-6pm Sun: 9am-5pm |
| Mortgages | Telephone number | Opening hours |
| View the Halifax Mortgage products we offer | 08458 50 37 05
Apply for a mortgage, review your existing Halifax mortgage or borrow more money. |
Mon-Fri: 8am-8pm Sat: 9am-4pm |
| Find out more about our mortgage interest rate increases | 0845 120 5558 |
| Credit Cards | Telephone number | Opening hours |
| Compare a range of Halifax Credit Cards |
Customer Services 08457 28 38 48 08459 444 555 - If your Card number begins 525303 |
24 hours a day, 7 days a week |
| Applications 0800 028 32 58 |
Mon-Fri: 8am-10pm Sat: 8am-7pm |
|
| Repayment Cover 0845 605 11 50 |
Mon-Fri: 8am-10pm Sat: 8am-7pm |
|
| Card Care 0870 850 68 50 Sentinel® Gold 0800 023 4318 |
24 hours a day, 7 days a week |
| Personal Loans | Telephone number | Openinghours |
| Personal loans for existing Halifax customers |
Customers with agreements starting with "8" 08457 44 44 55 |
Mon-Fri: 8am-10pm Sat: 8:30am-6pm Sun: 9:30am-5:30pm |
| Customers with agreements starting with "7" 08457 24 34 44 |
Mon-Fri: 8am-8pm Sat: 8am-6pm |
|
| Customers with agreements starting with "100" 08456 04 72 92 |
Mon-Sun: 8am-10pm | |
| Halifax customers wanting to apply for a new loan 0845 600 46 11 |
Mon-Fri: 8am-10pm Sat: 9am-6pm Sun: 9:30am-5:30pm |
| Insurance | Telephone number | Opening hours |
| View the range of Halifax Insurance products we offer | 08457 23 33 43 | New enquires and applications Mon-Fri: 8am-8pm Sat: 9am-5pm Home Insurance Travel Insurance Pet Insurance Protection |
| Car Insurance | 0800 072 8961 | Mon-Fri: 8am-8pm Sat: 9am-5pm Sun: 10am-2pm |
| Investments | Telephone number | Opening hours |
| View the range of investment products we offer | Stocks and shares ISAs 01904 61 11 10 For cash ISAs see Savings |
Mon-Fri: 8am-6pm Sat: 9am-1pm |
| Open or top up your ISA Investor 0845 600 0169 |
Mon-Fri: 8am-6pm Sat: 9am-1pm |
|
| Pensions & other investment plans 0870 901 01 37 |
Mon-Fri: 8am-6pm Sat: 9am-1pm |
|
| Book an appointment with a financial adviser 08458 50 37 01 You can also book an appointment online |
Mon-Fri: 8am-6pm |
| Travel Money | Telephone number | Opening hours |
| Order your Travel Money online today |
08452 46 00 06 | Mon-Fri: 8am-10pm Sat-Sun: 10am-8pm |
| Share Dealing | Telephone number | Opening hours |
| View a range of Halifax Share Dealing products |
08457 22 55 25 | Mon-Fri: 8am-9:15pm Sat: 9am-1pm |
| Online Banking Helpdesk | Telephone number | Opening hours |
| Sign in Register for Online Banking |
08456 02 00 00 Before calling us, try using our as our search facility. You may find the answer to your enquiry on our site without needing to call us. |
24 hours a day, 7 days a week |
| Bereavement help and advice | Telephone number | Opening hours |
| Book an appointment in Branch (bank account customers) | 08457 20 30 40 | 24 hours a day 7 days a week |
| Book an appointment in Branch (savings customers) | 08457 26 36 46 | 24 hours a day 7 days a week |
| Read our bereavement advice leaflet | Expert Bereavement Advice 0800 970 4322 |
Mon-Fri: 9am-5pm |
| Lost and stolen cards | Telephone number | Opening hours |
| 08457 20 30 99 | 24 hours a day, 7 days a week |
We value your call and to ensure that we connect you to the right person who can deal with your enquiry quickly, your call will be initially answered by an easy-to-follow automated service.
For any other queries pop into your nearest Halifax branch.
