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Contact Telephone Numbers
Whether you're an existing customer or new to the Halifax, it's never been easier to get in touch.
Select the relevant number from the list below to talk to us about an existing product you have with us, or find out more about, or apply for, a new product:
- Bank Accounts
- Credit Cards
- Insurance
- Investments
- Mortgages
- Personal Loans
- Savings
- Sharedealing
- Travel Money
- Lost/stolen cards
- Online helpdesk
- International dialling
If you already have an account with us, please have your account details to hand so we can answer your query more quickly.
Bank Accounts - 08457 20 30 40
- New business: Mon-Sun: 8am-8pm
- Existing business: 24 Hours
Credit Cards - 08457 28 38 48
- New business: Mon-Sun: 8am-8pm
- Existing business: 24 Hours
- Card activations: 24 Hours
Insurance - 08457 23 33 43
- Home & Travel Insurance: Mon-Fri: 8am-8pm, Sat: 8am-5pm
- Car Insurance: Mon-Fri: 8am-8pm, Sat: 9am-5pm, Sun: 10am-2pm
- Pet Insurance: Mon-Fri: 8am-8pm, Sat: 9am-5pm
- Life Insurance: Mon-Fri: 9am-5pm
Prices, valuations and transfers
- ISAs - 01904 61 11 10
Mon-Fri: 8am-6pm, Sat: 9am-1pm.
Opening or topping up an ISA Invester - 0845 600 0169 (Mon-Fri: 8am-8pm, Sat: 9am-1pm)
-Cash ISAs - 08457 26 36 46
Mon-Fri: 8am-8pm, Sat: 9am-4pm
- Pensions & other investment plans - 0870 901 01 37
Mon-Fri: 8am-8pm, Sat: 9am-1pm
- To book an appointment with a Personal Financial Adviser - 08458 50 37 01
Mon-Fri: 8am-6pm, Sat: 8am-3pm
Mortgages - 08457 27 37 47
- Apply for a mortgage, review your existing Halifax mortgage or borrow more money
Mon-Fri: 8am-8pm, Sat: 9am-4pm
New and existing business where agreement number starts '84' call 08457 44 44 55
Opening times : Mon-Fri: 8am-10pm, Sat: 8:30am-6pm, Sun: 9:30am-5:30pm
New and existing business where agreement number starts '7/' call 08457 24 34 44
Opening times : Mon-Fri: 8:00am-8:00pm, Sat: 8:00am-6:00pm, Sun: 10:00am-4:00pm
Savings - 08457 26 36 46
- Premium savings new & existing business: 24 Hours
- Savings new & existing business (including ISAs):
Mon-Fri: 8am-8pm, Sat: 9am-4pm
-Stocks and share ISAs - 01904 61 11 10
Mon-Fri: 8am-6pm, Sat: 9am-1pm
Share Dealing - 08457 22 55 25
Mon-Fri: 8am-9.15pm, Sat: 9am-1pm
Travel Money - 08452 46 00 06
Mon-Fri 8am to 10pm, Sat & Sun 10am to 8pm
Lost/stolen cards - 08457 20 30 99 (24 Hours)
Online helpdesk - 08456 02 00 00 (24 Hours)
Before calling us, have you tried using our Search facility?
You may find the answer to your enquiry on our site without needing to call us.
International Dialling - (calls are charged at international rates)
For all product areas - 0044 1133 809 574: 24 Hours
For advice on how to use the Online Service - 0044 1132 851 888: 24 Hours
We value your call and to ensure that we connect you to the right person who can deal with your enquiry quickly, your call will be initially answered by an easy-to-follow automated service.
For any other queries you can visit your nearest branch.
Calls to 0845 numbers from BT landlines will cost a maximum of 4p per minute. The price of calls from other telephone companies will vary. The call price is correct at January 2007.