Contact us by phone.

Bank Accounts

All our Telephone Banking staff are based in the UK*. It's easy to get in touch.

Whether you’re an existing customer or new to Halifax, our telephone numbers are listed here so you know exactly who to call. You can talk to us about your existing accounts or find out more about our range of products and how to apply.

*Some specialist services are handled overseas.

To find a telephone number and opening hours, simply select from the list below the product or service you’d like to talk to us about.


Bank Accounts

Telephone number

Opening hours

View the range of bank accounts we offer

0345 720 3040

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0)113 242 1984.

Lost and stolen cards

Existing customers
24 hours a day, 7 days a week

New customers
Mon-Fri: 8am-8pm
Sat: 8am-6pm
Sun: 9am-5pm

Savings

Savings (including cash ISAs)

Telephone number

Opening hours

Compare our savings accounts

0345 726 3646

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 242 2005.

Lost and stolen cards

For Self Select Stocks and Shares ISAs see Share Dealing

For stocks and shares ISAs see Investments

Mon-Fri: 8am-8pm
Sat: 8am-6pm
Sun: 9am-5pm

Mortgages

Mortgages

Telephone number

Opening hours

View the Halifax Mortgage products we offer

0345 850 3705

Apply for a mortgage, review your existing Halifax mortgage or borrow more money.

Mon-Fri: 8am-8pm
Sat: 9am-4pm

Credit Cards

Credit Cards

Telephone number

Opening hours

Compare a range of Halifax Credit Cards

Customer Services
0345 944 4555

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 1733 573 189.

24 hours a day, 7 days a week

Applications
0800 028 3258
Credit card offers shown on our site are only available if you apply online. Other offers are available from the Applications telephone line.

Mon-Fri: 8am-8pm
Sat: 8am-6pm
Sun: 9am-5pm

Repayment Cover
0845 605 11 50

Mon-Fri: 8am-10pm
Sat: 8am-7pm

Card Care
0844 871 5408

Lost and stolen cards

24 hours a day, 7 days a week

Personal Loans

Personal Loans

Telephone number

Opening hours

Personal loans for existing Halifax customers

Customers with agreements starting with "8"
08457 44 44 55

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on
+44 (0) 113 366 0131.

Mon-Fri: 8am-10pm
Sat: 8:30am-6pm
Sun: 9:30am-5:30pm

Customers with agreements starting with "7"
0345 724 3444

Mon-Fri: 8am-8pm
Sat: 8am-6pm

Customers with agreements starting with "100"
08456 04 72 92

Mon-Sun: 8am-10pm

Halifax customers wanting to apply for a new loan
0845 600 46 11

Mon-Fri: 8am-10pm
Sat: 9am-6pm
Sun: 9:30am-5:30pm

Car Finance

Car Finance

Telephone number

Opening hours

Halifax Car Plan Extra

+44 (0)333 202 7967

8am - 8pm 7 days a week.

Insurance

Insurance

Telephone number

Opening hours

Home insurance

For existing policy administration or amendments please call:
Policies starting with the prefix HDA -
0345 604 6532
Policies starting with the prefix HIA -
0345 604 6531
Any other policy prefix -
0345 600 6001

Mon-Fri: 8am-6pm
Sat: 9am-1pm

If you want to make a claim please call:
Policies starting with the prefix HDA –
0845 604 6619
All other policies –
0845 600 0774

Mon-Fri: 8am-6pm
Sat: 9am-1pm

0800 500 3973

New customers
Mon-Fri: 8am-8pm
Sat: 8am-4pm

Travel insurance

0845 604 9839

Existing customers
Mon-Fri: 9am-5pm

0800 032 1751

New customers
Mon-Fri: 8am-8pm
Sat: 8am-7pm
Sun: 9am-5pm

Pet Insurance

0845 850 0265

Mon-Fri: 8am-8pm
Sat: 9am-5pm

Protection Insurance

0845 600 1751

Mon-Fri: 8:30am-6pm
Sat: 9am-12:30pm

Investments

Investments

Telephone number

Opening hours

View the range of investment products we offer

08456 00 01 69

Mon-Fri: 8:30am-6pm
Sat: 9am-12.30pm

Travel Money

Travel Money

Telephone number

Opening hours

Order your Travel Money online today

08452 46 00 06

Mon-Fri: 8am-10pm
Sat-Sun: 10am-8pm

Share Dealing

Share Dealing

Telephone number

Opening hours

View our range of share dealing products

08457 22 55 25

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 270 1154.

Mon-Fri: 8am-9:15pm
Sat: 9am-1pm

Online Banking

Online Banking Helpdesk

Telephone number

Opening hours

Sign in

Register for Online Banking

0345 602 0000

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 279 8302.

Before calling us, try using our Online Banking help. You may find the answer to your enquiry on our site without needing to call us.

24 hours a day, 7 days a week

Bereavement help and advice

Bereavement help and advice

Telephone number

Opening hours

Book an appointment in Branch (bank account customers)

0345 720 3040

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 242 1984.

24 hours a day
7 days a week

Book an appointment in Branch (savings customers)

0345 726 3646

If you're calling from abroad or would prefer not to use the 0845 number, you can call us on +44 (0) 113 242 2005.

24 hours a day
7 days a week

Lost and stolen cards

Lost and stolen cards

Telephone number

Opening hours

0800 0 15 15 15

If you're calling from abroad you can call us on +44 (0) 113 242 8196 or report your card lost or stolen if you're registered for Online Banking.

Or, you can report your lost or stolen card if you’re registered for Online Banking. Simply sign in and fill in our online form.

24 hours a day, 7 days a week

Call us from abroad

Call us from abroad

Telephone number

Opening hours

For enquiries on all products and services
+44 113 242 2229

For advice on using our Online Banking service
+44 113 279 8302

24 hours a day, 7 days a week

We value your call and to ensure that we connect you to the right person who can deal with your enquiry quickly, your call will be initially answered by an easy-to-follow automated service.

For any other queries pop into your nearest Halifax branch.