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Security & Protection
LOST OR STOLEN CARDS
For all enquires please telephone 08457 20 30 99*
GENERAL INFORMATION
There are a number of security and protection benefits that you will enjoy simply by getting a Halifax credit card. Additional services are available to provide you with enhanced protection whether it be against identity theft, lost and stolen cards or protecting your payments should your circumstances change. Details of all services are listed below.
IdentityCare
For just £6.95 a month, IdentityCare will help you take steps to protect your identity and spot fraudulent activity in your name. If the worst happens and you are the victim of identity theft, we can provide legal expenses cover with a dedicated solicitor to help you put things right and clear your name.
Card Care
If your cards are lost or stolen, one phone call to Card Care is all you’ll need to make. Protect all your credit, debit and store cards for just £18 a year - and enjoy a whole range of other benefits.
Credit Card Repayments Cover
If you want to protect your payments and potentially have an outstanding balance paid off in the event of a change to your circumstances, you may wish to consider our Repayments Cover.
Halifax Secure - Protect Yourself When Making Online Purchases
This is a free service which you can take advantage of by simply registering your credit card with Halifax Secure. Each time you use it to make an online purchase from a participating merchant you will be prompted to input your Halifax Secure password. The service provides an additional level of security to protect you from fraud in the online environment.
Chip and PIN
Protect yourself from fraudulent activity by using your PIN number for purchases.
ONLINE BANKING SECURITY
We are committed to protecting you, with the latest technology to keep your details secure and dedicated teams to monitor online activity and intercept any suspicious transactions.
Nobody has ever lost any money from banking online with us. Thanks to our online fraud guarantee, you can be sure that you won't either, even if you do fall victim to fraud.
To be sure your accounts stay safe, you also need to look after your own security. Find out what you can do to protect yourself and your computer online, and how to avoid internet scams and dodgy emails.
Finally, check out the glossary for clear explanations of all the terms you'll come across.
*Maximum 4p per minute from BT landlines. Calls from other networks may vary.
