Total Mortgage Protection Plan

If you lost your income, how would you continue to pay your mortgage?

• You can choose to apply for any combination of the following covers:
  • Accident & Sickness (A&S)
  • Unemployment (U)
  • Life (L)
  • Critical Illness (CI)
• Tailor your plan to meet your own specific set of circumstances
• You only pay for the specific cover that you need
• We offer a discounted price for taking both Life and Critical Illness Cover
• We offer a discounted price for taking both Accident & Sickness and Unemployment Cover
• You can adjust your level of cover without having to pay a fee
  

Did you know:

• Take Unemployment or Accident & Sickness Cover and get Carer Cover at no extra cost
• Take any one element of our Total Mortgage Protection Plan and get our  Best Doctors Service at no extra cost
• Take Critical Illness Cover and get Childrens' Critical Illness Cover at no extra cost
• We offer Back to Work Assistance to customers claiming on their Unemployment Cover at no extra cost

Continue to receive your wage while you also receive our benefit payment if you are off work due to accident or illness*

• You can take either Decreasing or Level Term Insurance for Life and Critical Illness policies (See Life or Critical Illness tabs for further detail)
• We have an award-winning contact centre with experienced claims assessors to assist you with resolving your claim in a speedy and efficient manner
• You can retain your cover even when your mortgage ends as long as you continue to meet the eligibility criteria

*this is dependant on your employer continuing to pay you while you are off work due to illness

Please see the Association of British Insurers' independent consumer guide to payment protection for more information about this type of cover.

As with all insurance policies some exclusions may apply, the Policy Summary Document provides a brief summary of what this product offers. For more information on the terms of the plan including any eligibility requirements and exclusions, please read the plan conditions, a copy of which is available on request by calling us on 0845 603 8309.

Important Notes:

• This cover is optional.
• You are free to choose another provider. You do not have to choose our insurance products.
• You are free to cancel your plan at any time. In this case your monthly premium will cease. Your plan has no cash-in value at any time.

Features & Benefits

• Pays 33% more than your monthly mortgage payment for each month of your claim, to cover both your mortgage and some of life's other expenses.
• 12 monthly benefit payments

Only 13% of our claims last for a full 12 months, so our 12 month benefit product may be more suitable for you than other insurance products offering cover for a longer period*.

• First payment is made 30 days after you claim
• Benefit is paid daily for each day you are unable to work
• Benefit can be paid to a nominated bank account of your choice
• Maximum monthly benefit of £3,000

Our most common claims are for back or psychological conditions. Unlike some insurers, we will pay these claims for up to 3 months without any referral to a specialist**.

Exclusions and important things to consider:

• We will not pay benefit for a disability caused by a pre-existing condition. However if you have been symptom-free and had not consulted a doctor or received treatment for the condition within the 24 months preceding the claim, the exclusion will not apply,
• We will not pay benefit for a disability caused by a pre-existing chronic condition

The Facts

The average length of our Accident & Sickness claims is 8.4 months. Could you continue to meet your mortgage payments for that length of time?*

*Statistic refers to all claims which received a final payment in 2007

**Once a referral takes place we will continue your benefit payments until either your full recovery or payment being made to the maximum benefit of your plan, whichever comes sooner.

Features & Benefits

• Pays 33% more than your monthly mortgage payment for each month of your claim, to cover both your mortgage and some of life's other expenses.
• 12 monthly benefit payments.

87% of our claims last for less than 12 months, so our 12 month benefit product may be more suitable for you than other insurance products offering cover for a longer period.*

• First payment is made 30 days after you claim
• Benefit is paid daily for each day you are unable to work
• Benefit can be paid to a nominated bank account of your choice
• Maximum monthly benefit of £3,000

Exclusions and important things to consider:

• We will not pay claims resulting from voluntary unemployment or dismissal due to misconduct.
• You need to be in work for a continuous period of at least six months immediately before your unemployment before a claim can be made.
• If you are self-employed and wish to make a claim your business must;
  • have permanently ceased trading and/or be in the process of being wound up; or
  • be put in the hands of an insolvency practicioner; or
  • be in a partnership which has been or is in the process of being dissolved.
• Contract workers may be covered but the exact circumstances of your contract will need to be discussed with our advisors when you are taking out the cover to confirm that you are eligible for the cover.
• If you do not apply for Unemployment Cover at the same time as:
  • you apply for your mortgage (or within 3 months of the completion date of your mortgage); or
  • you apply for a further advance; or
  • you have a mortgage review;
  then unemployment benefit will not be payable if your work ends or you are told verbally or in writing of your work ending within four months of the start date.

The Facts

The average length of our unemployment claims is 9.3 months*. Could you continue to meet your mortgage payments for that length of time?

*Statistic refers to all unemployment claims which received a final payment in 2007

If you were diagnosed with a critical illness which prevented you from working, how would you manage to repay your mortgage?

Being diagnosed with a critical illness may mean that you could be unable to work for many years while you sufficiently recover from the effects of the illness.

You may even require re-training for an alternative occupation which would meet with your new employment needs.

Advances in the medical world mean that people can have a reasonable standard of living while continuing to suffer from a critical illness. Unfortunately, this does not necessarily mean that they can continue to work at their chosen occupation.

Features & Benefits

• You can choose either Decreasing or Level Term Assurance (see definitions below)
• Benefit is paid as a lump sum settlement payment
• Should you sufficiently recover from your illness and return to your previous occupation, your mortgage may have been settled and we would not request a refund of the benefit paid*
• Your outstanding mortgage could be fully paid off. This does not include any arrears which may have accumulated over the term of your mortgage
• We include free Children's Critical Illness with your Critical Illness cover.

*It is the customer's choice to use the Critical Illness claim benefit to pay off the mortgage debt or use it for an alternative purpose. The benefit payment may not fully settle the mortgage depending on the amount of cover chosen and whether there are any arrears on the mortgage.

Exclusions & Important Things to Consider

• Please consult an appropriate branch colleague for details of eligibility and confirmation of the illnesses that would be covered. The Policy Summary Document will provide you with some additional details in relation to this cover
• The following conditions are considered to be Critical Illnesses under this plan:
  • The main illnesses covered are cancer, heart attack, stroke and multiple sclerosis. Some limitations in cover apply for each of the illnesses should you make a claim, for example, not all cancers or mini strokes are covered. Please consult an appropriate branch colleague for further information.

Decreasing Term Assurance: In a decreasing term assurance plan the cover benefits will reduce each year of the plan throughout the term.

Level Term Assurance: In a level term assurance plan the cover benefits will remain the same throughout the term unless it is changed in line with the plan's conditions.

How would your loved ones cope if you passed away with a significant mortgage debt to be repaid?

Could they afford to continue to make the monthly mortgage repayments?

By taking Life Cover on your mortgage, you will have the peace of mind that your mortgage could be repaid in full in the event of your death.

Features & Benefits

• You can choose either Decreasing or Level Term Assurance (see definitions below)
• Benefit is paid as a lump sum settlement payment
• Your outstanding mortgage could be fully paid off. This does not include any arrears that may have accumulated over the term of your mortgage*
• Maximum benefit of £400,000

*It is the beneficiary's choice to use the Life claim benefit to pay off the mortgage debt or use it for an alternative purpose.

Exclusions & Important Things to Consider

• Please contact your local branch for details of eligibility for our Life cover. The Policy Summary Document will provide you with some additional details in relation to this cover.

Decreasing Term Assurance: In a decreasing term assurance plan the cover benefits will reduce each year of the plan throughout the term.

Level Term Assurance: In a level term assurance plan the cover benefits will remain the same throughout the term unless it is changed in line with the plan's conditions.