Travel insurance.

Halifax Travel Insurance is sold, administered and underwritten by AXA Insurance UK plc.

Existing Travel insurance customers

Important information: From 18th September 2016 we will no longer introduce Halifax Travel Insurance. We apologise for any inconvenience this may cause.

This will not affect existing customers that already hold:

  • an existing travel insurance policy with us, or
  • a qualifying current account where travel insurance is provided as an added benefit of the account.

Call us

You're in the right place if you want to get in touch with us:

  • make a claim
  • check your policy documents or
  • you're experiencing technical difficulties logging on.

Call us on 0345 307 3801
Lines are open Monday to Sunday, 8am - 8pm and Sunday 9am - 5pm (times may vary on bank holidays).

Existing Travel insurance policy holders

On 22nd November 2015 the underwriter of our policies changed. To find out which policy is applicable, you will need to check when your policy started then find the information you need.


Have you got an Ultimate Reward Current Account?

Travel insurance is an added value extra of this account, you can take a look at your cover online, or call to make a claim on 0345 124 1400

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Travel money and more

Why travel far for your Travel Money? Get all the currency you need from us. You can also check out our other travel related products and services.


Travel help & guidance

Check out our travel checklist. And don't forget if you have Halifax cards you're planning on using abroad you'll need to let us know, find out how.


Lloyds Bank Insurance Services Limited (No. 968406) registered in England and Wales at 25 Gresham Street, London, EC2V 7NH. Lloyds Bank Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. The Halifax name and logo is used under licence.

Calls will be recorded and may be monitored for training and/or quality purposes.