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Contact us
The contact details on this page relate primarily to the products offered through the investments section of the site. For alternative contact information please see the site's main contact us page.
Calls from BT landlines will cost a maximum of 4p per minute to 0845 numbers and 8p per minute to 0870 numbers and a 6p call set-up fee. The price of calls from other telephone companies will vary.
For investment related queries please choose from the options below:
- ISA Investor and Collective Investment Plan
- Guaranteed Growth Bond
- Pensions, life and critical illness cover, Guaranteed Investment Plan and Personal Investment Plan
- Bank of Scotland Annuity Service
- Child Trust Fund
- General investments
- General customer complaints
- Other related products
If you cannot find a suitable contact for your query here, please visit our main contact us page.
Please note that our products are only available to residents of the United Kingdom.
ISA Investor | |
Prices, valuation and transfers
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Prices, valuation and transfers PO Box 285 York Y090 1HX |
HBOS Investment Fund Managers Limited GL4 3YT Email: CTF-HalifaxContactUs@capita.co.uk Only use email for general enquiries, as your message is not encrypted and will not be secure. |
To arrange an appointment to see one of our financial advisers please call our central support team on 0845 850 3701, during the hours of Monday - Friday 8am - 6pm and Saturday 8am to 3pm. Our advisers only give advice on our own products. We can provide documents in large print, Braille or on audiocassette upon request, ask at your local branch. If you have a hearing or speech impairment, the following options are available to make communication easier: If you have a text phone call 08457 39 49 59 If you can use type talk simply prefix our number (0845 850 3701) with 18001 Alternatively a selection of Halifax colleagues are British Sign Language trained and we can arrange for an interpreter in branch, free of charge. |
| General customer complaints: | |
Write to us at: Halifax | Alternatively: Phone: 0845 725 3519 or Email: customerrelations@halifax.co.uk |
| Other Products | |
Prices, valuation and transfers:
| Self Select ISA Prices, valuation and transfers: Halifax Share Dealing Limited Email: customercare.hsdl@halifax.co.uk Only use email for general enquiries, as your message is not encrypted and will not be secure. |