Do you have family overseas and want to send them money or you might even be working or buying a house abroad? Whatever the reason, our International Payments service is fast, efficient and secure.
What's more, setting up and sending money in different currencies is simple through our online banking service – just view our demo on how to make international payments.
Here’s a few pointers to bear in mind before setting up an international payment:
And once you’ve set up a new recipient online we save the details so next time you don’t have to enter them again.
How much does it cost to make an International Payment?
We've one fee for sending money abroad regardless of whether you send it through Online Banking, over the phone or in your local branch. The fee is the same for every currency and for any amount of money.
International payment fee - £9.50
If you're sending payments in a currency other than euro, or if you're sending euro to a non-EEA country, a charge could be made by the overseas bank and any other bank involved in the transaction, including the beneficiary bank. This may result in the person receiving the payment receiving a lesser amount than you have sent, or these charges may be debited from their account separately. Other charging options are available in branch or via Telephone Banking. For more information, read the Bank Account Getting Started Guide (PDF).
Requesting an exchange rate illustration
Our estimate gives you an idea of approximately how much foreign currency you could receive for your selected amount, plus our fee to send the payment. Due to exchange rate variations, this is for illustrative purposes only and may not reflect the exchange rate you would receive at the time you actually send your payment.
To obtain an estimate of the payment value select your account from the 'My accounts' page. Select the ‘UK & International Payments’ tab and then ‘International Payments’. Using the ‘International Payment Calculator’ select the country or currency and enter the amount you wish to pay and then click the ‘Get estimate’ button.
How long will my international payment take to arrive?
Once we have received your instruction to send an international payment, the table below tells you the maximum time the payment will take to reach the other person’s bank - provided you’ve given us the instruction on a working day before the cut-off time.
|Currency and destination||How long will the payment take to reach the payee’s bank after we take it from your account?|
|Payments in euro to another EEA country, Monaco or Switzerland||No later than the next working day|
|Payments in other EEA currencies / Swiss francs to another EEA country||No later than four working days.|
The payee’s bank must pay the funds into the payee’s account on the day it receives the payment from us.
Payments outside the EEA or in non-EEA currencies
You can ask us for details about how long the payment should take to arrive. We cannot control exactly when it will be received by the foreign bank. This will depend on the banking practice of that country but should be no longer than 14 working days.
From the 'My accounts' page select the account which you want to send the payment from.
Select the ‘UK & International Payments’ tab and then select ‘International Payments’.
If you know the BIC/SWIFT code:
Select ‘I know the BIC/SWIFT code’ then click ‘Continue’.
Enter the following details:
If you don’t know the BIC/SWIFT code:
Select ‘I don’t have the BIC code’ then click ‘Continue’
Enter the following details:
Check the details, enter your password to confirm your request and click ‘continue’.
We will contact you by phone for a quick security check using our Enhanced Internet Authentication. Select the number you would like to be contacted on and when prompted enter the on screen confirmation code.
If you then wish to send the new Recipient a payment straight away, click ‘Make a payment’ on the confirmation screen.
From the 'My accounts' select the account which you want to send the payment from.
Select the ‘UK & International payments’ tab and click the 'Make a payment' link next to your existing recipient details.
From the ‘International payments’ page, select a currency from the drop down list. You’ll be shown the currency for the country you’re making a payment to.
Enter the amount you wish to send.
For payments and transfers, you can also provide optional additional information to help the recipient identify the purpose of the received funds, for example, the purchase of a particular plot of property.
Click the 'Continue' button.
Check the details, then click ‘Continue’
To proceed, please tick the box to confirm that the information you’ve given is correct and that you agree to pay the charges applied to the payment.
Enter your password and click ‘continue’ to send the payment.
The reference number for your payment request is shown on the final 'Confirmation' page. We suggest you print a copy of this page, or make a note of the reference number, for your records.
Once submitted, International payments cannot be stopped, amended or recalled.
From 'My accounts' select the account you wish to view.
Select the ‘UK & International Payments tab and then select ‘International payments’.
From 'My accounts' select the account which you want to delete the payment from.
Select the ‘UK & International Payments tab and then select ‘International payments’. Next select the ‘Delete’ link next to your existing recipient.
View our step-by-step guide for how to send money abroad. It's simple, fast and secure.
We need you to quote a BIC/SWIFT and IBAN when sending International Payments to the following countries: