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Online Banking Help
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This section contains 'Help' content specific to our secure Online Banking service.
It's important that you keep your telephone details up-to-date as we've introduced some additional security measures to our online banking service to help keep you secure. Click here to find out how to check and update your details.
Managing your accounts online
Registering for and signing into the online service, changing your sign in details, managing accounts online, Paper-free banking, transferring money / paying bills online, standing orders, Direct Debits and power of attorney.
Savings
Managing your savings accounts online, including opening and renaming Web saver accounts.
Credit cards
Manage your credit card account using the online service, including paying your credit card online.
Ordering travel / holiday money
How to order your foreign currency and travellers cheques online.
Mortgages
You can use the online banking service to view the balance, payment date and the repayment type of your Halifax Mortgage.
Share Dealing
Managing Share Dealing and ShareBuilder accounts online including how to buy and sell shares online.
Share schemes
Step-by-step details on registering your share scheme, and viewing / updating your options.
Online security
Stay safe online – safeguard your accounts and equipment, and what to do if you receive any suspicious 'phishing scam' emails.
Contact us
Details of our product enquiry telephone numbers and complaints procedure
