Online Banking Help
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This section contains 'Help' content specific to our secure Online Banking service.
It's important that you keep your telephone details up-to-date as we've introduced some additional security measures to our online banking service to help keep you secure. Click here to find out how to check and update your details.
Getting started
Registering for and signing into the online service for the first time.
Credit cards
Manage your credit card account using the online service, including paying your credit card online.
Savings
Managing your savings accounts online, including opening and renaming Web saver accounts.
Mortgages
You can use the online banking service to view the balance, payment date and the repayment type of your Halifax Mortgage.
Ordering Travel Money
How to order your foreign currency and travellers cheques online.
Share Dealing
Manage you share dealing accounts online and learn how to buy and sell shares.
Online security
Stay safe online – safeguard your accounts and equipment, and what to do if you receive any suspicious 'phishing scam' emails.

