Online Banking Help
This section contains 'Help' content specific to our secure Online Banking service.
It's important that you keep your telephone details up-to-date as we've introduced some additional security measures to our online banking service to help keep you secure. Click here to find out how to check and update your details.
Registering for and signing into the online service for the first time.
Arranging overdrafts and viewing your bank account online.
Manage your credit card account using the online service, including paying your credit card online.
Managing your savings accounts online, including opening and renaming Web saver accounts.
Details of how to close one of your accounts.
You can use the online banking service to view the balance, payment date and the repayment type of your Halifax Mortgage.
Ordering Travel Money
How to order your foreign currency and travellers cheques online.
Manage you share dealing accounts online and learn how to buy and sell shares.
Stay safe online – safeguard your accounts and equipment, and what to do if you receive any suspicious 'phishing scam' emails.
Details of our product enquiry telephone numbers and complaints procedure