Online fraud guarantee

We do all we can to protect you online. Even in the unlikely event of fraud, we promise you won't lose out. As a Halifax online banking customer, you automatically benefit from our online fraud guarantee:

If you use our online service and become a victim of online fraud, we guarantee you won't lose any money from your account, and will always be reimbursed in full.

For the vast majority of our customers, this situation will never arise, especially if you take a few simple steps to protect yourself online.

Worried that your online personal or security details may have been compromised?

Call 08456 02 00 00