In branch

You can visit us in branch. Check our locations and opening hours before you visit.

Branch finder

Post Offices®

Pop to the Post Office if it’s nearer or easier than one of our branches.

Banking at the Post Office

Banking Hubs

A Banking Hub is a counter service where you can you can deposit cash and cheques and withdraw money.

Locations and services

Community Bankers

Helping customers with banking services and account support.

Serving our community

Save yourself a trip

Do your everyday banking with our Mobile Banking app or Online Banking. It’s safe and secure, and available on iOS and Android devices.

Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to our Virtual Assistant.

 

More about our app

QR code to download our Mobile Banking app

Online Banking

Sign in to view or manage your accounts on our website.
 

Sign in now

 

Register for Online Banking

Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to our Virtual Assistant.

Download app

More about our app

Online Banking

Sign in to view or manage your accounts on our website.

Sign in now

Register for Online Banking

Banking support

 

Accessibility and disability

Find out how we can support your needs so you can bank with us in a way that suits you.

Support when you need it

Mortgage support

Whether you are looking for a mortgage or need support with an existing mortgage, we can help you.

Mortgage support

Online events

Our events programme is designed to help you reach your goals. The events take place virtually and are run by subject-matter experts.

Upcoming events

Cash machines

You'll find cash machines outside most of our branches. We're also putting in Talking ATMs where you can plug in your headphones and listen to instructions to help you do your banking.

  • Get cash
  • Check your balance
  • Print a mini statement
  • Change your PIN
Find a cash machine

Your support options

Everyone’s different but we want our customers to have the same care, service and facilities as each other. Tell us which things would make banking that bit easier for you. We’ll put the changes in place where we can – and you won't have to tell us again.

Choose support options

Support when a branch closes

When making changes to our branch network, we always look to understand the impact on our customers – including how they continue to access banking services. 

Understanding branch closures

Contact us 

Get in touch in a way that suits you.

Message us in our app

Our virtual assistant can answer more than 240 everyday banking questions.

And if it can’t help, it will put you through to a helpful human who can.

How to message us

Talk to us

We are on hand to give support when you need it. 

Call us

SignVideo

If you use British Sign Language (BSL), you can access our support with the SignVideo interpreting service.

Access a BSL interpreter

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Free digital skills training

Get the most out of being online with a free one to one session from the Digital Helpline.

Explore lessons

Stay safe online

Discover how fraud can affect you and what you could do about it. We can help you spot and avoid scams, but if you think you've been scammed, you should contact us straightaway.

Fraud support

New to the UK

Whether you're coming here to live, work or study, or as a refugee or asylum seeker we’re here to help. 

Banking with us

Everyday banking

Move your money, manage your card or change your details. When it suits you.

What you can do online

Everyday banking

Move your money, manage your card or change your details. When it suits you.

What you can do online