If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Jailbroken & Rooted Devices

You’ll no longer be able to use our Mobile Banking app if we think the device you’re using has been jailbroken or rooted.

Jailbreaking and rooting, removes safeguards from your phone which can leave your device vulnerable to fraudulent attacks.

You’ll still be able to access Mobile Banking through your mobile browser – visit www.halifax.co.uk from your mobile phone and sign in.