Change your address

You can do this in our app

  • Our app is the simplest way to change your address.
  • It can be done in just a few short steps.
  • It gives you an extra layer of security when you shop or bank online.

If you need to update a child account, send mail to more than one address, the new address is outside of the UK or a BFPO address, please call us or visit your local branch.

Change address image

How to do it

Let us show you step by step.

  1. Sign in to our app and select the Profile and settings icon in the top-right corner.
  2. Select Edit next to your address and enter a valid new postcode. Then select your address from the list.
  3. Follow the on-screen commands and you’ll be asked to enter your password to confirm it's you.
  4. The change will take place immediately. You'll see the change next time you log on.

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More help with your profile or settings

Update your personal details, manage app notifications or activate Cashback Extras.

See our guides