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Change your address
You can do this in our app
- Our app is the simplest way to change your address.
- It can be done in just a few short steps.
- It gives you an extra layer of security when you shop or bank online.
If you need to update a child account, send mail to more than one address, the new address is outside of the UK or a BFPO address, please call us or visit your local branch.
- Sign in to our app, and select the Profile and settings icon in the top right corner.
- Select Edit next to your address and enter a valid new postcode. Then select your address from the list.
- Follow the on-screen commands and you will be asked to enter your password to confirm it's you.
- All done, you've updated your address. The change will take place immediately. You'll see the change next time you log on.
Get set up now
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Branch
You can visit your nearest branch to change your address.
Phone
Call us on 0345 425 6246 (+44 113 366 0123 from outside the UK).
Write to us
You can write to us to change your address as well. Please send a letter to:
Halifax
PO Box 548
Leeds
LS1 1WUPlease include this reference number: P1COA. We will also need your:
- Name
- Old address
- New address
- Product account or policy number
- Date of birth
- Phone number or email address
- Signature
For accounts or other personal products or services with one or more of these Lloyds Banking Group companies: Bank of Scotland, Lloyds Bank or MBNA - we will update them with your new address.
For any insurance set up by us, please contact your provider to update them with your new address. It could affect your policy if you don’t.
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