We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

Useful Banking Guides

We've created a set of helpful guides to make banking with us even easier. It's just one more way of helping our loyal customers.

Helping you in financial difficulty

We're committed to helping customers find a way forward if they are struggling with their finances.

Debit card disputes

If a payment has been made on your account and you don't think it's correct we may be able to help you with claiming the payment back.

Know your PIN

It's important to keep your PIN secure and private.

We've put together some great tips for you – from how to choose your PIN to what to do if you've forgotten it. They're all here in our:

Understanding your balance

There are different circumstances that can affect your balance when viewing your account online – find out here.

How to open a bank account online

Find out how quick and easy it is to apply for a current account online.

What is a current account?

A current account can come in handy in all sorts of different ways. Find out how.

Compare our current accounts in detail

Picking the perfect current account is easy as 1, 2, 3.

Compare our current accounts

Switch to a Halifax bank account

Moving bank account is so easy we'll do it for you. Get in touch and we'll switch your bank account.

Switch to Halifax