Halifax: What we stand for

Ensuring an inclusive environment

At Halifax, we put our customers and colleagues first. We want to make sure we do all we can to champion every type of person, so we are working hard to create a fully-inclusive environment for our customers and colleagues, one that acknowledges all people and is representative of the communities we serve.

Part of this means we will act if we feel something is wrong. We don’t think it’s enough to simply not be racist. We will be actively anti-racist and stand alongside all of our people as allies.

We stand against discrimination and inappropriate behaviour in all forms, whether racist, sexist, homophobic, transphobic or ableist, regardless of whether this happens in our branches, offices, over the phone or online on our social media channels. Such action may include account closure or contacting the police if necessary.

We are committed to representing, understanding and championing all types of people. We are on a journey to ensure that everything we do reflects this belief and we are committed to always trying to do more and do better for our colleagues, communities and customers.

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Who are we

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Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.