You no longer have to tell us when you are travelling abroad. Our fraud and security systems are always on the lookout for suspicious activity on customers’ accounts meaning you really can relax when you are away.
You should always be aware of any costs involved in using your credit card abroad. For example, if you withdraw cash at a cash machine.
Most credit card purchases between £100 and £30,000 are covered by Section 75 of the Consumer Credit Act 1974 – even purchases abroad. This means you can claim compensation if you were using your credit card on holiday and something went wrong or the company you booked with goes into administration.
If you're registered for Online Banking, you can report your credit card lost or stolen online.
We want you to find a product that's right for your circumstances, which is why we adhere to the Standards of Lending Practice, which are monitored and enforced by the Lending Standards Board.
To find out more you can read the statement of responsibilities, which details what's expected of us, the lender and you the borrower.