Existing home insurance customers.

Getting in touch is easy.

  1. Find your policy number - it begins with three letters and is on your policy schedule eg. HIA123456789.
  2. Choose the right phone number for you

If you’re not sure which number to call ring: 0345 600 6001

Policy documents.

Check the key things covered by your home insurance policy, including any policy limits.

Tips and advice.

We've put together some useful tips and advice, including useful links, which should help you keep your home safe and secure.

FSCS protected

Important information

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.