If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Ways to apply

Continue with advice by phone

This is the best option if you:

  • Want a recommendation from one of our mortgage advisers
  • Are looking to borrow more money
  • Want to change your mortgage term or repayment type
  • Know your mortgage is on an interest-only basis

Call us on 0345 850 3705

Lines open Monday - Friday 8am-8pm and Saturday 9am-4pm.

Continue with advice in branch

This is the best option if you:

  • Want a recommendation from one of our mortgage advisers
  • Are looking to borrow more money
  • Want to change your mortgage term or repayment type
  • Know your mortgage is on an interest only basis

You could lose your home if you don’t keep up your mortgage repayments