If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

How to apply

Apply for an Agreement in Principle

Complete an Agreement in Principle, which will give you an idea of how much we could lend you.

It usually only takes about 15 minutes, and it won’t impact your credit rating.

Start your Agreement in Principle

Continue with your full application

Once you’ve got your Agreement in Principle, you’ll need to speak to one of our mortgage advisers to continue with your full mortgage application.

You can call us on 0345 850 3705  Mon-Fri 8am - 8pm Sat 9am - 4pm.

Or you can come into branch – you’ll need to book an appointment beforehand.

You could lose your home if you don’t keep up your mortgage repayments