Supporting our customers affected by Flybe going into administration

Flybe has stopped trading – we’re sorry if you’ve had flights cancelled and we’re here to help you. We hope the information below will be useful.

Next steps

If you paid for your flights with a Halifax credit or debit card, you can raise a claim by filling out our online form, or by calling us.

Debit Card:

To fill out our claim form click here

If you're still worried about a payment you've made, please call us on:

0345 600 9180 International: +44 1702 345000

Credit Card:

To fill out our claim form click here

If you're still worried about a payment you've made, please call us on:

0345 944 4555 International: +44 113 242 8223

Stay Safe

If you’re contacted about Flybe, be aware that as Halifax, we’ll never ask you for your bank details. Sometimes there can be an increase in fraud attempts during these type of events.